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4 Words Telemarketing Agents Should Use During Sales Calls

Business-to-business telemarketing agents constantly face the challenge of finding out how to use their conversation skills in closing sales deals with clients. Telemarketing is twice as challenging as face-to-face sales presentations because outbound sales agents can’t utilize their own and their prospects’ body language to navigate the conversation and make it more compelling. The language […]

5 Rules to follow when using SMS as mobile marketing platform

In this age where smartphones have reached the status of being a necessity and not just a luxury, mobile marketing has become a promising option for businesses wanting to find a faster way to reach their prospects. Just like any digital marketing strategy, mobile marketing also gives retailers and business owners the opportunity to balance […]

How the iPhone 6 and the Apple Watch can impact marketing strategies

Apple just introduced the newest additions to its product line, and much has already been said about what the iPhone 6, iPhone 6 Plus, and Apple Watch have in store for the marketing sphere. For the rest of the consumerist population, the devices are anticipated for their new design and features. But for marketing strategists, […]

4 Ways to step up your sales and marketing strategy on Facebook

With more and more brands heading over to Facebook to create a platform for better engagement with customers, the site has evolved into becoming a perfect avenue for businesses to conduct social media marketing campaigns. This opportunity is grabbed mostly by online sellers and marketers who want greater exposure for their products and acquire new […]

4 Common marketing mistakes that startups make

Regardless of the nature of your business or industry you re in, starting a company can be an overwhelming experience. You feel proud that you re finally launching your startup. But, you also feel worried about the difficulties that lie ahead. Just thinking about which traditional or digital marketing strategy to use can be intimidating […]

BPO Services Made Essential by the Digital Marketing Age

Welcome to the digital marketing age, where technology and online platforms have transformed the way we reach and engage with customers. It’s crucial to leverage effective marketing techniques and the power of digital marketing to stay ahead. However, managing all aspects of digital marketing in-house can be overwhelming and time-consuming. That’s where business process outsourcing […]

How marketing surveys can improve business focus

In order to promote products or services to existing and potential customers, a business has to invest time and effort in building winning marketing strategies. From social media marketing to traditional advertising, from sales promotions to referral incentives, options are increasingly becoming diverse for businesses wanting to increase their brands’ popularity. The money you invest […]

6 Ways digital marketing can improve customer service

Aligning customer service and marketing is an often-emphasized move that many businesses swear by as the secret behind success. Any call center that operates inbound customer service in the Philippines is aware of this universal rule, but how exactly does a business process outsourcing (BPO) firm put this into action? These features that you probably […]

5 Pointers for a successful e-mail marketing campaign

E-mail marketing is a strategy used by most businesses to establish strong communication lines with customers. Open Access BPO, a leading provider of call center outsourcing services, explains how you can secure a winning e-mail marketing campaign for your business.

Why Facebook is still an effective marketing tool for the youth

Facebook is a tool that marketers and customer service teams use alongside call center services in the Philippines to engage with web-savvy customers. It showed weakening appeal in the past, but a recent survey shows that the social network can be a trusty market engagement tool again. News about Facebook’s popularity decline among the young […]

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Open Access BPO 2 days ago
As we reflect on the year that has passed, we celebrate the successful collaborations and achievements made possible by the dedication of our partners and employees.

Open Access BPO extends heartfelt holiday greetings to each of you.
We wish you a season filled with joy, peace, and treasured memories with loved ones.

#WeSpeakYourLanguage
#HappyHolidays2024 #OABPOholidays
Open Access BPO 2 days ago
Open Access BPO's strong partnership with Robinsons Land has been further solidified with the multilingual call center's recognition as 'Prime Occupier' at Robinsons Summit Center in Makati City.

This award underscores the successful collaboration between the two entities, demonstrating the value of creating mutually beneficial relationships within the business community.

Read all about this: https://buff.ly/3VQ7Qz4

#WeSpeakYourLanguage
#EmployeeExperience
Open Access BPO 5 days ago
Your #CustomerExperience team's accents can significantly influence the dynamics between your brand and customers.

Are these accents a valuable asset or a potential obstacle?

Let's delve deeper into this fascinating topic in our upcoming blog post: https://buff.ly/3VHd8Nc

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Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today. Let's start planning your ops: https://buff.ly/4gxT34x

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 10 days ago
The holiday season is peak time for #ecommerce, bringing a surge in orders and a flood of customer inquiries.The pressure to deliver a successful holiday sale on them and on the brand is immense.

During this busiest of seasons, #CustomerSupport teams commonly find themselves stretched thin.

Without meticulous planning, unforeseen challenges can derail the entire strategy.
"Disasters" such as these: https://buff.ly/4fdD3TF

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Let a #CX expert manage your brand's #CustomerSupport challenges.

Contact us and let's develop a program for your specific needs, challenges, and budget:
https://buff.ly/49Amsbs

#WeSpeakYourLanguage
#CustomerService #CSat #CallCenters
#CustomerSatisfaction #Outsourcing
Open Access BPO 10 days ago
#NewsFlash
Robinsons Land, a leading developer in the Philippines, has awarded Open Access BPO Manila the Prime Occupier Award for its occupancy in Robinsons Summit Center in Ayala, Makati.

This award recognizes the multilingual call centerโ€™s excellence, particularly in its employee-centric design approach.

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๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ๐˜ด ๐˜–๐˜ฑ๐˜ฆ๐˜ฏ ๐˜ˆ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜‰๐˜—๐˜–'๐˜ด ๐˜๐˜— ๐˜‘๐˜ฐ๐˜บ ๐˜š๐˜ฆ๐˜ฃ๐˜ข๐˜ด๐˜ต๐˜ช๐˜ข๐˜ฏ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ถ๐˜ฅ๐˜ญ๐˜บ ๐˜ข๐˜ค๐˜ค๐˜ฆ๐˜ฑ๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜—๐˜ณ๐˜ช๐˜ฎ๐˜ฆ ๐˜–๐˜ค๐˜ค๐˜ถ๐˜ฑ๐˜ช๐˜ฆ๐˜ณ ๐˜ˆ๐˜ธ๐˜ข๐˜ณ๐˜ฅ ๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ฆ๐˜ฏ๐˜ต๐˜ฆ๐˜ฅ ๐˜ฃ๐˜บ ๐˜™๐˜ฐ๐˜ฃ๐˜ช๐˜ฏ๐˜ด๐˜ฐ๐˜ฏ๐˜ด ๐˜“๐˜ข๐˜ฏ๐˜ฅ.

๐˜‘๐˜ฐ๐˜ช๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ฉ๐˜ฆ๐˜ณ ๐˜ข๐˜ณ๐˜ฆ (๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ญ๐˜ฆ๐˜ง๐˜ต) ๐˜“๐˜ฆ๐˜ฐ ๐˜š๐˜ฐ๐˜ณ๐˜ช๐˜ต๐˜ข, ๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜‹๐˜ช๐˜ณ๐˜ฆ๐˜ค๐˜ต๐˜ฐ๐˜ณ; ๐˜‘๐˜— ๐˜‰๐˜ข๐˜ญ๐˜ฃ๐˜ฐ๐˜ข, ๐˜๐˜—-๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ช๐˜ฏ๐˜จ; ๐˜‘๐˜ฆ๐˜ณ๐˜ช๐˜ค๐˜ฉ๐˜ฐ ๐˜Ž๐˜ฐ, ๐˜š๐˜๐˜— & ๐˜‰๐˜ถ๐˜ด๐˜ช๐˜ฏ๐˜ฆ๐˜ด๐˜ด ๐˜œ๐˜ฏ๐˜ช๐˜ต ๐˜Ž๐˜ฆ๐˜ฏ๐˜ฆ๐˜ณ๐˜ข๐˜ญ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ณ; ๐˜ข๐˜ฏ๐˜ฅ ๐˜”๐˜บ๐˜ฃ๐˜ฆ๐˜ญ๐˜ญ๐˜ฆ ๐˜ˆ๐˜ณ๐˜ข๐˜จ๐˜ฐ๐˜ฏ-๐˜Ž๐˜ฐ๐˜‰๐˜ช๐˜ฐ, ๐˜š๐˜๐˜— - ๐˜๐˜ฏ๐˜ง๐˜ณ๐˜ข๐˜ด๐˜ต๐˜ณ๐˜ถ๐˜ค๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ข๐˜ฏ๐˜ฅ ๐˜๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜ฅ ๐˜‹๐˜ฆ๐˜ท๐˜ฆ๐˜ญ๐˜ฐ๐˜ฑ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด.

#WeSpeakYourLanguage
Open Access BPO 12 days ago
Open Access BPO has taken a significant step towards a brighter future for its employees and partners by introducing OACIS.

OACIS is the #outsourcing firmโ€™s new coaching platform that provides personalized guidance and a structured coaching process.

It empowers team leaders to nurture the growth of their agents and cultivate a culture of excellence.

Curious to learn more about how OACIS is revolutionizing employee development at Open Access BPO?

Read more about it: https://buff.ly/3D66Y2K

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Open Access BPO is committed to continuous improvement, striving to deliver exceptional service to our partners and their customers.

Learn more about how we can help your business thrive, reach out to our team: OpenAccessBPO.com

#WeSpeakYourLanguage
#EmployeeManagement #SkillsTraining
#EmployeeExperience #TalentDevelopment