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Instant visual appeal: Your way to social media marketing success

It’s no big secret that images sell better than words in the online world. Visuals play a role so integral in content marketing that even text or audio media must somehow come with an image for them to get noticed, shared, and deemed complete. In social media marketing, having visually appealing content to go with […]

FCC to heighten guard against spammy telemarketing calls and texts

Fending off unwanted calls has been one of the duties of the Federal Communications Commission (FCC) in order to provide a trouble-free communication experience to the American public. A product of this effort is the National Do Not Call Registry, a service that gives users the choice to keep telemarketers from reaching their numbers. Among […]

5 Elements of successful social media content

Just like blogging and any form of content marketing, producing content for your social media profile requires careful planning to make sure that your posts are not only relevant but also well-received and widely shared by your target audience. Bloggers map their topics to build a strong readership, and doing so involves putting together well-timed […]

SEO or PPC: Which digital marketing strategy should you choose?

Search engine optimization (SEO) and pay-per-click (PPC) advertising are two of the most common marketing strategies used by businesses to stay ahead of the search engine competition. Most businesses use a combination of both tactics, while small businesses may need to prioritize one over the other mostly because of lack of resources. Choosing the digital […]

6 Tips for infusing videos with your email marketing tactics

Two weeks ago, we outlined the power that videos can bring to your digital marketing efforts if integrated into your email blasts. Not only can video emails summarize a wall of text in a short clip, they can also deliver your message in rich detail.ย Since the concept is new to some, using videos as an […]

How event marketing drives brand awareness and lead generation

Event marketing is popular among brands because of its effectiveness in solidifying existing customer relationships and generating new ones. Modern customers are no longer easily captivated by marketing tactics of the past. Staging themed and interesting activities, however, creates an opportunity for customers to interact with brands face-to-face and experience firsthand the focus and brand […]

Video as an email marketing tool: Yay or nay?

If you re going to ask modern brands about their favorite digital marketing tool, video and email can come up as an easy answer because of the high customer engagement and conversion rates they could reap out of these tools. Email is virtually free and capable of reaching vast audiences with just a click, while […]

4 Customer thoughts that digital marketing teams must hear

We recently rounded up sentiments that customers everywhere want brands to know in order to serve them really well. Inferring that excellent customer service begins by listening to the voice of the customer, the post listed statements that sum up how people prefer assistance and service to be delivered to them. Now, we give you […]

5 Reasons SMS can be a great remarketing platform

The effectiveness of short messaging system (SMS) both as a marketing and customer service platform has become influential for several businesses that most customer engagement strategists now describe mobile marketing as an inevitable business move. Not only can text messages let businesses reach customers faster, they can also present a convenient and simple method of […]

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Open Access BPO Yesterday
As we reflect on the year that has passed, we celebrate the successful collaborations and achievements made possible by the dedication of our partners and employees.

Open Access BPO extends heartfelt holiday greetings to each of you.
We wish you a season filled with joy, peace, and treasured memories with loved ones.

#WeSpeakYourLanguage
#HappyHolidays2024 #OABPOholidays
Open Access BPO Yesterday
Open Access BPO's strong partnership with Robinsons Land has been further solidified with the multilingual call center's recognition as 'Prime Occupier' at Robinsons Summit Center in Makati City.

This award underscores the successful collaboration between the two entities, demonstrating the value of creating mutually beneficial relationships within the business community.

Read all about this: https://buff.ly/3VQ7Qz4

#WeSpeakYourLanguage
#EmployeeExperience
Open Access BPO 4 days ago
Your #CustomerExperience team's accents can significantly influence the dynamics between your brand and customers.

Are these accents a valuable asset or a potential obstacle?

Let's delve deeper into this fascinating topic in our upcoming blog post: https://buff.ly/3VHd8Nc

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Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today. Let's start planning your ops: https://buff.ly/4gxT34x

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 9 days ago
The holiday season is peak time for #ecommerce, bringing a surge in orders and a flood of customer inquiries.The pressure to deliver a successful holiday sale on them and on the brand is immense.

During this busiest of seasons, #CustomerSupport teams commonly find themselves stretched thin.

Without meticulous planning, unforeseen challenges can derail the entire strategy.
"Disasters" such as these: https://buff.ly/4fdD3TF

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Let a #CX expert manage your brand's #CustomerSupport challenges.

Contact us and let's develop a program for your specific needs, challenges, and budget:
https://buff.ly/49Amsbs

#WeSpeakYourLanguage
#CustomerService #CSat #CallCenters
#CustomerSatisfaction #Outsourcing
Open Access BPO 10 days ago
#NewsFlash
Robinsons Land, a leading developer in the Philippines, has awarded Open Access BPO Manila the Prime Occupier Award for its occupancy in Robinsons Summit Center in Ayala, Makati.

This award recognizes the multilingual call centerโ€™s excellence, particularly in its employee-centric design approach.

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๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ๐˜ด ๐˜–๐˜ฑ๐˜ฆ๐˜ฏ ๐˜ˆ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜‰๐˜—๐˜–'๐˜ด ๐˜๐˜— ๐˜‘๐˜ฐ๐˜บ ๐˜š๐˜ฆ๐˜ฃ๐˜ข๐˜ด๐˜ต๐˜ช๐˜ข๐˜ฏ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ถ๐˜ฅ๐˜ญ๐˜บ ๐˜ข๐˜ค๐˜ค๐˜ฆ๐˜ฑ๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜—๐˜ณ๐˜ช๐˜ฎ๐˜ฆ ๐˜–๐˜ค๐˜ค๐˜ถ๐˜ฑ๐˜ช๐˜ฆ๐˜ณ ๐˜ˆ๐˜ธ๐˜ข๐˜ณ๐˜ฅ ๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ฆ๐˜ฏ๐˜ต๐˜ฆ๐˜ฅ ๐˜ฃ๐˜บ ๐˜™๐˜ฐ๐˜ฃ๐˜ช๐˜ฏ๐˜ด๐˜ฐ๐˜ฏ๐˜ด ๐˜“๐˜ข๐˜ฏ๐˜ฅ.

๐˜‘๐˜ฐ๐˜ช๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ฉ๐˜ฆ๐˜ณ ๐˜ข๐˜ณ๐˜ฆ (๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ญ๐˜ฆ๐˜ง๐˜ต) ๐˜“๐˜ฆ๐˜ฐ ๐˜š๐˜ฐ๐˜ณ๐˜ช๐˜ต๐˜ข, ๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜‹๐˜ช๐˜ณ๐˜ฆ๐˜ค๐˜ต๐˜ฐ๐˜ณ; ๐˜‘๐˜— ๐˜‰๐˜ข๐˜ญ๐˜ฃ๐˜ฐ๐˜ข, ๐˜๐˜—-๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ช๐˜ฏ๐˜จ; ๐˜‘๐˜ฆ๐˜ณ๐˜ช๐˜ค๐˜ฉ๐˜ฐ ๐˜Ž๐˜ฐ, ๐˜š๐˜๐˜— & ๐˜‰๐˜ถ๐˜ด๐˜ช๐˜ฏ๐˜ฆ๐˜ด๐˜ด ๐˜œ๐˜ฏ๐˜ช๐˜ต ๐˜Ž๐˜ฆ๐˜ฏ๐˜ฆ๐˜ณ๐˜ข๐˜ญ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ณ; ๐˜ข๐˜ฏ๐˜ฅ ๐˜”๐˜บ๐˜ฃ๐˜ฆ๐˜ญ๐˜ญ๐˜ฆ ๐˜ˆ๐˜ณ๐˜ข๐˜จ๐˜ฐ๐˜ฏ-๐˜Ž๐˜ฐ๐˜‰๐˜ช๐˜ฐ, ๐˜š๐˜๐˜— - ๐˜๐˜ฏ๐˜ง๐˜ณ๐˜ข๐˜ด๐˜ต๐˜ณ๐˜ถ๐˜ค๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ข๐˜ฏ๐˜ฅ ๐˜๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜ฅ ๐˜‹๐˜ฆ๐˜ท๐˜ฆ๐˜ญ๐˜ฐ๐˜ฑ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด.

#WeSpeakYourLanguage
Open Access BPO 11 days ago
Open Access BPO has taken a significant step towards a brighter future for its employees and partners by introducing OACIS.

OACIS is the #outsourcing firmโ€™s new coaching platform that provides personalized guidance and a structured coaching process.

It empowers team leaders to nurture the growth of their agents and cultivate a culture of excellence.

Curious to learn more about how OACIS is revolutionizing employee development at Open Access BPO?

Read more about it: https://buff.ly/3D66Y2K

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Open Access BPO is committed to continuous improvement, striving to deliver exceptional service to our partners and their customers.

Learn more about how we can help your business thrive, reach out to our team: OpenAccessBPO.com

#WeSpeakYourLanguage
#EmployeeManagement #SkillsTraining
#EmployeeExperience #TalentDevelopment