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5 Types of content your blog site must publish

As a content marketing strategy, blogging is a great platform where businesses can tell their stories, demonstrate their expertise, and connect with customers. Behind your website, you control the content and decide the best way to portray your business for the online world to see.

Social listening: Monitoring conversations for better marketing

There’s no denying that listening to your prospective and current customers is one of the best ways to know which aspects of your business need to be enhanced. Engaging with customers begins with understanding their opinions and the things that drive these insights. If you want to build stronger connections with your customers, you need […]

Why Customer Service is Essentially Business Marketing

What comes to your mind when you hear the term “marketing?” Most entrepreneurs often think of business marketing in terms of video ads, digital content, and social media. Perhaps this is due to the increasing convergence of business and technology, transforming traditional processes into new digital solutions. Corporations have become too preoccupied with how their […]

Mobile marketing vs desktop marketing: Rethinking your digital approach

Digital experts are claiming that mobile marketing holds the future of the entire business industry, and their assertions are indeed backed by statistics. True, mobile devices offer advantages such as improved user engagement and noise-free browsing. Desktop marketing, on the other hand, hasn t been as popular in the marketing industry lately, but is it […]

Are content marketers ready for the wearable technology challenge?

Wearable technology has received both praise and flak from the online community, with many netizens raving about its impracticality and others talking about the revolutionary ways it can change everyone s lifestyle. From smartwatches, to digital eyewear, and even digital clothing, wearables take up a market niche that s entirely their own. But what can […]

How storytelling can add life to your marketing strategy

Sharing remarkable stories about you or your experiences with your family or friends has always been a good way of strengthening ties with the people you care about. It s a fundamental human activity that allows listeners to understand your emotions as a story character while experiencing particular events. Because of the familiarity and special […]

4 Subtle but powerful marketing tips that boost sales

Do you know exactly how many brands are struggling their way into the complex world of advertising? If you find out the exact number, you’ll undoubtedly be surprised. There are probably hundreds of thousands of brands bombarding the advertising industry, giving birth to millions of marketing visuals. It’s practically impossible to go through one day […]

Bridging the digital marketing skills gap for optimum returns

Digital marketing drives a work practice that constantly evolves to absorb successive technology trends. Every new digital trend or device helps shape new online practices, which influence the way information is accessed and used. Note that the most interesting bit is that the tech industry seems to always surprise us with innovations that are happening […]

4 Possible reasons your content isnโ€™t getting enough attention

In today’s digital age, there’ s no denying that content marketing has become one of the most promising marketing tool for businesses that thrive on customer engagement. With the use of strategically distributed content, brands can form relationships with their target audience and attract new customers.

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Open Access BPO 3 days ago
The beauty of multicultural communication lies in its ability to bring people together. Languages, traditions, and experiences add layers to our understanding of the world.

As a multicultural hub, Open Access BPO fosters meaningful connections across diverse backgrounds, enriching our collective understanding and strengthening the bonds within our communities.

This April, we celebrate diversity and create a world where openness and inclusion are the pillars of our culture.

#WeSpeakYourLanguage
#MulticulturalCommunicationsMonth
#OABPOHolidays
Open Access BPO 3 days ago
TDCX has announced its acquisition of Open Access BPO, adding delivery locations in Davao, Manila, and Taipei.

This strategic move positions TDCX to capitalize on the growing global trend towards strategic outsourcing.

Learn more about this exciting development:
Open Access BPO 6 days ago
๐—•๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐—น๐—ผ๐˜€๐—ฒ ๐—ฏ๐—ถ๐—น๐—น๐—ถ๐—ผ๐—ป๐˜€ ๐˜„๐—ต๐—ฒ๐—ป #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ณ๐—ฎ๐—น๐˜๐—ฒ๐—ฟ๐˜€.
But it's not just about the money. Pushing customers away can deliver a crushing blow to your business.

Ready to stop the bleed and start retaining customers like a pro?
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Learn more:
[๐’๐ญ๐ฎ๐๐ฒ] ๐‚๐š๐ฅ๐ฅ ๐‚๐ž๐ง๐ญ๐ž๐ซ ๐€๐ญ๐ญ๐ซ๐ข๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐“๐ฎ๐ซ๐ง๐จ๐ฏ๐ž๐ซ: ๐€๐ฏ๐ž๐ซ๐š๐ ๐ž ๐‘๐š๐ญ๐ž๐ฌ ๐š๐ง๐ ๐‚๐จ๐ฆ๐ฆ๐จ๐ง ๐‚๐š๐ฎ๐ฌ๐ž๐ฌ: https://buff.ly/itEQuiK

#WeSpeakYourLanguage
#CustomerSupport #CSat
#OutsourcingCustomerService #CX
#CallCenterOutsourcing #CustomerExperience
Open Access BPO 9 days ago
#SocialMedia has become an essential tool for brands establishing a connection with their customers.
๐—›๐—ผ๐˜„ ๐˜€๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€๐—ฒ๐˜€ ๐—ฏ๐—ฒ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ถ๐—ป ๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐—น ๐—บ๐—ฒ๐—ฑ๐—ถ๐—ฎ, ๐—ฎ ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ ๐—ฑ๐—ผ๐—บ๐—ถ๐—ป๐—ฎ๐˜๐—ฒ๐—ฑ ๐—ฏ๐˜† ๐—ถ๐—ป๐˜๐—ถ๐—บ๐—ฎ๐˜๐—ฒ ๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป-๐˜๐—ผ-๐—ฝ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป ๐—ถ๐—ป๐˜๐—ฒ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐˜€?

Find out some useful tips here: https://buff.ly/eK8cznZ

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๐๐ซ๐จ๐ฏ๐ข๐๐ž ๐ž๐ฑ๐œ๐ž๐ฅ๐ฅ๐ž๐ง๐ญ #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐ฐ๐ข๐ญ๐ก ๐จ๐ฎ๐ซ ๐Ÿ๐Ÿ’/๐Ÿ• ๐ฆ๐ฎ๐ฅ๐ญ๐ข๐œ๐ก๐š๐ง๐ง๐ž๐ฅ #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ ๐ข๐ง ๐จ๐ฏ๐ž๐ซ ๐Ÿ‘๐ŸŽ ๐ฅ๐š๐ง๐ ๐ฎ๐š๐ ๐ž๐ฌ.

Start elevating your brand's service standards today: https://buff.ly/E4ypAtc

#WeSpeakYourLanguage
#CX #CSat #CustomerService
#SocialMediaCustomerService
Open Access BPO 10 days ago
Today, we celebrate Eid al-Fitr, marking the end of a month of reflection, prayer, and community.

We at Open Access BPO extend our warmest wishes to everyone celebrating.
May this Eid bring you and your loved ones happiness, peace, and prosperity.
We hope you enjoy this special time with family and friends.

Eid Mubarak!

#WeSpeakYourLanguage
#OABPOholidays #EidAlFitr
#EidAlFitr2025