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Content management 101: What you need to know about blog outsourcing

Content management is the process of creating, collecting, and publishing of digital content on the Internet. The content we are talking about may be images, videos, sound, text, or a mix of any of these, but in this article, we will focus on the development and management of written content for blogs.

Does image moderation help online marketing?

Image moderation is not a process solely intended to keep your website free from unwanted posts submitted by your online following; you can also use this as part of your online marketing strategy. Various studies have proven the importance and effectiveness of images in driving market engagement, but simply inserting photos to make a pitch […]

How to outsource social media marketing successfully

We previously weighed the heavy customer retention and online sales advantage of companies with social media marketing strategies versus brands that have yet to establish their social network presence. Before, we inferred that a brand’s online presence is not truly complete without social network penetration. Yes, building an e-commerce site where your consumers can make […]

Will the rise of mobile e-commerce affect digital marketing budgets?

A chart recently published by market research firm GlobalWebIndex shows the declining use of desktops and laptops for e-commerce activities in favor of handheld devices. The same turndown and upturn will likely reflect in the digital marketing budgets of big companies this year. GlobalWebIndex said that although bulkier devices stay as leading access points, smartphones […]

3 site features that make social media marketing successful

What kind of business doesn’t capitalize on social media marketing nowadays? A company that’s running behind the race for trade supremacy, perhaps? If you’re one of those who have yet to utilize the vast opportunities provided by the Internet for businesses to flourish, then now is the time to get on the social networking train […]

How to tell if you need to do telemarketing in the Philippines

Telemarketing in the Philippines is one of the best that the global outsourcing industry can offer. If you find yourself in need of sales increase, cost reduction, and qualified leads, then you should consider outsourcing telemarketing services to the country. However, you should first identify your reasons for outsourcing in order to pick the right […]

Social media marketing activities proved to be effective on Instagram

It has only been six weeks since Instagram started running ads, but social media marketing experts are already seeing positive results from their marketing activities as early as now. The first ads that the social media app ran on the first day of November came from big brands like Ben & Jerry’s, Adidas, Burberry, Levi’s, […]

Which 2013 social media marketing trend predictions came true?

This year has been an exciting one for the social media marketing world because many trend predictions for 2013 came true and helped evolve today’s digital marketing industry. Here are five predictions that eventually became the top social media shopping trends for 2013: Real-time marketing was predicted to fade out campaigns that target wider audiences, […]

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Open Access BPO 2 days ago
As we reflect on the year that has passed, we celebrate the successful collaborations and achievements made possible by the dedication of our partners and employees.

Open Access BPO extends heartfelt holiday greetings to each of you.
We wish you a season filled with joy, peace, and treasured memories with loved ones.

#WeSpeakYourLanguage
#HappyHolidays2024 #OABPOholidays
Open Access BPO 2 days ago
Open Access BPO's strong partnership with Robinsons Land has been further solidified with the multilingual call center's recognition as 'Prime Occupier' at Robinsons Summit Center in Makati City.

This award underscores the successful collaboration between the two entities, demonstrating the value of creating mutually beneficial relationships within the business community.

Read all about this: https://buff.ly/3VQ7Qz4

#WeSpeakYourLanguage
#EmployeeExperience
Open Access BPO 6 days ago
Your #CustomerExperience team's accents can significantly influence the dynamics between your brand and customers.

Are these accents a valuable asset or a potential obstacle?

Let's delve deeper into this fascinating topic in our upcoming blog post: https://buff.ly/3VHd8Nc

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Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today. Let's start planning your ops: https://buff.ly/4gxT34x

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 11 days ago
The holiday season is peak time for #ecommerce, bringing a surge in orders and a flood of customer inquiries.The pressure to deliver a successful holiday sale on them and on the brand is immense.

During this busiest of seasons, #CustomerSupport teams commonly find themselves stretched thin.

Without meticulous planning, unforeseen challenges can derail the entire strategy.
"Disasters" such as these: https://buff.ly/4fdD3TF

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Let a #CX expert manage your brand's #CustomerSupport challenges.

Contact us and let's develop a program for your specific needs, challenges, and budget:
https://buff.ly/49Amsbs

#WeSpeakYourLanguage
#CustomerService #CSat #CallCenters
#CustomerSatisfaction #Outsourcing
Open Access BPO 11 days ago
#NewsFlash
Robinsons Land, a leading developer in the Philippines, has awarded Open Access BPO Manila the Prime Occupier Award for its occupancy in Robinsons Summit Center in Ayala, Makati.

This award recognizes the multilingual call centerโ€™s excellence, particularly in its employee-centric design approach.

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๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ๐˜ด ๐˜–๐˜ฑ๐˜ฆ๐˜ฏ ๐˜ˆ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜‰๐˜—๐˜–'๐˜ด ๐˜๐˜— ๐˜‘๐˜ฐ๐˜บ ๐˜š๐˜ฆ๐˜ฃ๐˜ข๐˜ด๐˜ต๐˜ช๐˜ข๐˜ฏ ๐˜ฑ๐˜ณ๐˜ฐ๐˜ถ๐˜ฅ๐˜ญ๐˜บ ๐˜ข๐˜ค๐˜ค๐˜ฆ๐˜ฑ๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜—๐˜ณ๐˜ช๐˜ฎ๐˜ฆ ๐˜–๐˜ค๐˜ค๐˜ถ๐˜ฑ๐˜ช๐˜ฆ๐˜ณ ๐˜ˆ๐˜ธ๐˜ข๐˜ณ๐˜ฅ ๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ฆ๐˜ฏ๐˜ต๐˜ฆ๐˜ฅ ๐˜ฃ๐˜บ ๐˜™๐˜ฐ๐˜ฃ๐˜ช๐˜ฏ๐˜ด๐˜ฐ๐˜ฏ๐˜ด ๐˜“๐˜ข๐˜ฏ๐˜ฅ.

๐˜‘๐˜ฐ๐˜ช๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ฉ๐˜ฆ๐˜ณ ๐˜ข๐˜ณ๐˜ฆ (๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜ญ๐˜ฆ๐˜ง๐˜ต) ๐˜“๐˜ฆ๐˜ฐ ๐˜š๐˜ฐ๐˜ณ๐˜ช๐˜ต๐˜ข, ๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ฆ ๐˜‹๐˜ช๐˜ณ๐˜ฆ๐˜ค๐˜ต๐˜ฐ๐˜ณ; ๐˜‘๐˜— ๐˜‰๐˜ข๐˜ญ๐˜ฃ๐˜ฐ๐˜ข, ๐˜๐˜—-๐˜“๐˜ฆ๐˜ข๐˜ด๐˜ช๐˜ฏ๐˜จ; ๐˜‘๐˜ฆ๐˜ณ๐˜ช๐˜ค๐˜ฉ๐˜ฐ ๐˜Ž๐˜ฐ, ๐˜š๐˜๐˜— & ๐˜‰๐˜ถ๐˜ด๐˜ช๐˜ฏ๐˜ฆ๐˜ด๐˜ด ๐˜œ๐˜ฏ๐˜ช๐˜ต ๐˜Ž๐˜ฆ๐˜ฏ๐˜ฆ๐˜ณ๐˜ข๐˜ญ ๐˜”๐˜ข๐˜ฏ๐˜ข๐˜จ๐˜ฆ๐˜ณ; ๐˜ข๐˜ฏ๐˜ฅ ๐˜”๐˜บ๐˜ฃ๐˜ฆ๐˜ญ๐˜ญ๐˜ฆ ๐˜ˆ๐˜ณ๐˜ข๐˜จ๐˜ฐ๐˜ฏ-๐˜Ž๐˜ฐ๐˜‰๐˜ช๐˜ฐ, ๐˜š๐˜๐˜— - ๐˜๐˜ฏ๐˜ง๐˜ณ๐˜ข๐˜ด๐˜ต๐˜ณ๐˜ถ๐˜ค๐˜ต๐˜ถ๐˜ณ๐˜ฆ ๐˜ข๐˜ฏ๐˜ฅ ๐˜๐˜ฏ๐˜ต๐˜ฆ๐˜จ๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜ฅ ๐˜‹๐˜ฆ๐˜ท๐˜ฆ๐˜ญ๐˜ฐ๐˜ฑ๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต๐˜ด.

#WeSpeakYourLanguage
Open Access BPO 12 days ago
Open Access BPO has taken a significant step towards a brighter future for its employees and partners by introducing OACIS.

OACIS is the #outsourcing firmโ€™s new coaching platform that provides personalized guidance and a structured coaching process.

It empowers team leaders to nurture the growth of their agents and cultivate a culture of excellence.

Curious to learn more about how OACIS is revolutionizing employee development at Open Access BPO?

Read more about it: https://buff.ly/3D66Y2K

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Open Access BPO is committed to continuous improvement, striving to deliver exceptional service to our partners and their customers.

Learn more about how we can help your business thrive, reach out to our team: OpenAccessBPO.com

#WeSpeakYourLanguage
#EmployeeManagement #SkillsTraining
#EmployeeExperience #TalentDevelopment