Spanish is one of the most widely spoken languages around the world. It’s also the third most used in diplomatic affairs, and second when it comes to trade.
It’s spoken by more than 460 million people in Spain, South and Central America, and across the US. They’re not known to be loyal to one brand, and would instead let price, convenience, and customer support quality influence their buying decisions. This can be a constant challenge for companies establishing their presence in the Spanish market.
Catering to Hispanic customers doesn’t end with interacting with consumers in Spanish. You need to empower your customers with a consistently satisfying customer experience, compelling them to come back for more.
Bringing you closer to your Spanish-speaking customers
Open Access BPO’s customer support solutions allow you to position yourself as a competitive and dependable business in the eyes of Spanish-speaking customers. Our multilingual workforce is trained to deliver a wonderful customer experience 24/7 over the phone, live chat, or via email, exceeding expectations and inspiring repeat transactions.