What marketers should learn from the video game industry

Faith Ocampo Published on October 7, 2015

young-men-playing-video-game
No one can deny the ingenuity of the world’s top video game developers. Whether we identify as gamers or not, what we’re seeing is an unparalleled unfolding of a successful industry. In the past decades, this pocket of the entertainment sector has been nothing but progressive despite the very specific niche it targets.

Michael Gallagher, president and CEO of the Entertainment Software Association, goes as far as saying that “video games are ingrained in our culture.” The same organization reports that in the United States alone, 155 million are regular gamers and four of five households own a gaming console. Research firm Gartner confirms this astounding growth, forecasting that global sales will reach $111.1 billion as 2015 ends.

male-teenager-in-yellow-shirt-holding-gaming-controller

These figures aren’t surprising, given the industry s successful targeted marketing strategies. When desktops replaced TVs, the video game industry was there. When social media took us all by storm, developers responded with social games. And as technology brings us to the age of virtual reality, you can bet that top gaming specialists will be just around the corner.

What made this feat possible, aside from the creation of captivating stimuli and well-polished technical skills, is the smart utilization of company branding techniques that work. Here are the lessons you should learn from the gaming industry.

Names matter.

When it comes to creating a brand buzz, gaming companies do it best. To name a few popular ones, we have NBA2K15, Call of Duty, Plants vs Zombies, Dark Souls II, Diablo III, and Destiny, among others. Notice anything similar among these names? They’re uncomplicated, straightforward, and memorable. It seems like an easy principle to follow when naming your own products, right?

Unfortunately, businesses still fall into the trap of overthinking their names or taglines. They try to sound witty and mysterious in the hope of raising consumers interest. Oftentimes, however, this generates the opposite effect.

Letting your products speak for themselves is the most effective form of branding. You don’t need to sound overly impressive, but your products have to deliver what it promises.

Who got there first?

In the business industry, the first to come up with a unique product is considered the industry mover. Companies who come in second will just be forgotten, if not completely ignored. Incidentally, this is why big brands take patent wars very seriously.

Experts in the gaming industry know this fact very well, and they abide by it. You’ll be hard-pressed to find copycats in the video game industry. Sure, there are games that fall into the same category and others might have striking commonalities, but they survive for one reason: when we disregard their similarities with other products, we’ll find that they re offering something incredibly unique—something the other doesn’t.

This way, the company branding they’ve built doesn’t fall apart. Strictly speaking, you may not really be the “first,” but if you found a way to position yourself at a unique spot, there s a great, if not a better, chance that customers will follow your lead.

There are truly inspiring and surprising lessons that the video game industry can teach us about targeted marketing. Watch out for the second part of this feature to learn more about brand positioning from top game developers!

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO Yesterday
As we reflect on the year that has passed, we celebrate the successful collaborations and achievements made possible by the dedication of our partners and employees.

Open Access BPO extends heartfelt holiday greetings to each of you.
We wish you a season filled with joy, peace, and treasured memories with loved ones.

#WeSpeakYourLanguage
#HappyHolidays2024 #OABPOholidays
Open Access BPO Yesterday
Open Access BPO's strong partnership with Robinsons Land has been further solidified with the multilingual call center's recognition as 'Prime Occupier' at Robinsons Summit Center in Makati City.

This award underscores the successful collaboration between the two entities, demonstrating the value of creating mutually beneficial relationships within the business community.

Read all about this: https://buff.ly/3VQ7Qz4

#WeSpeakYourLanguage
#EmployeeExperience
Open Access BPO 4 days ago
Your #CustomerExperience team's accents can significantly influence the dynamics between your brand and customers.

Are these accents a valuable asset or a potential obstacle?

Let's delve deeper into this fascinating topic in our upcoming blog post: https://buff.ly/3VHd8Nc

----------
Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today. Let's start planning your ops: https://buff.ly/4gxT34x

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 9 days ago
The holiday season is peak time for #ecommerce, bringing a surge in orders and a flood of customer inquiries.The pressure to deliver a successful holiday sale on them and on the brand is immense.

During this busiest of seasons, #CustomerSupport teams commonly find themselves stretched thin.

Without meticulous planning, unforeseen challenges can derail the entire strategy.
"Disasters" such as these: https://buff.ly/4fdD3TF

----------
Let a #CX expert manage your brand's #CustomerSupport challenges.

Contact us and let's develop a program for your specific needs, challenges, and budget:
https://buff.ly/49Amsbs

#WeSpeakYourLanguage
#CustomerService #CSat #CallCenters
#CustomerSatisfaction #Outsourcing
Open Access BPO 9 days ago
#NewsFlash
Robinsons Land, a leading developer in the Philippines, has awarded Open Access BPO Manila the Prime Occupier Award for its occupancy in Robinsons Summit Center in Ayala, Makati.

This award recognizes the multilingual call center’s excellence, particularly in its employee-centric design approach.

----------
𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘖𝘱𝘦𝘯 𝘈𝘤𝘤𝘦𝘴𝘴 𝘉𝘗𝘖'𝘴 𝘝𝘗 𝘑𝘰𝘺 𝘚𝘦𝘣𝘢𝘴𝘵𝘪𝘢𝘯 𝘱𝘳𝘰𝘶𝘥𝘭𝘺 𝘢𝘤𝘤𝘦𝘱𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘗𝘳𝘪𝘮𝘦 𝘖𝘤𝘤𝘶𝘱𝘪𝘦𝘳 𝘈𝘸𝘢𝘳𝘥 𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘦𝘥 𝘣𝘺 𝘙𝘰𝘣𝘪𝘯𝘴𝘰𝘯𝘴 𝘓𝘢𝘯𝘥.

𝘑𝘰𝘪𝘯𝘪𝘯𝘨 𝘩𝘦𝘳 𝘢𝘳𝘦 (𝘧𝘳𝘰𝘮 𝘭𝘦𝘧𝘵) 𝘓𝘦𝘰 𝘚𝘰𝘳𝘪𝘵𝘢, 𝘓𝘦𝘢𝘴𝘦 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳; 𝘑𝘗 𝘉𝘢𝘭𝘣𝘰𝘢, 𝘝𝘗-𝘓𝘦𝘢𝘴𝘪𝘯𝘨; 𝘑𝘦𝘳𝘪𝘤𝘩𝘰 𝘎𝘰, 𝘚𝘝𝘗 & 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘜𝘯𝘪𝘵 𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘳; 𝘢𝘯𝘥 𝘔𝘺𝘣𝘦𝘭𝘭𝘦 𝘈𝘳𝘢𝘨𝘰𝘯-𝘎𝘰𝘉𝘪𝘰, 𝘚𝘝𝘗 - 𝘐𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘢𝘯𝘥 𝘐𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘦𝘥 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵𝘴.

#WeSpeakYourLanguage
Open Access BPO 11 days ago
Open Access BPO has taken a significant step towards a brighter future for its employees and partners by introducing OACIS.

OACIS is the #outsourcing firm’s new coaching platform that provides personalized guidance and a structured coaching process.

It empowers team leaders to nurture the growth of their agents and cultivate a culture of excellence.

Curious to learn more about how OACIS is revolutionizing employee development at Open Access BPO?

Read more about it: https://buff.ly/3D66Y2K

----------
Open Access BPO is committed to continuous improvement, striving to deliver exceptional service to our partners and their customers.

Learn more about how we can help your business thrive, reach out to our team: OpenAccessBPO.com

#WeSpeakYourLanguage
#EmployeeManagement #SkillsTraining
#EmployeeExperience #TalentDevelopment