Ramping Up InfoSec During Data Privacy Awareness Month

Luis Anthony Oliveros Published on June 2, 2022

Open Access BPO recently concluded its Data Privacy Awareness Month with weekly activities and created a data privacy and security handbook to educate employees about the proper and secure ways of handling data.

The company designated May 2022 as its first annual Data Privacy Awareness Month, aligning it with the Philippines’ National Privacy Commission’s Privacy Awareness Week.

“One of the best ways to combat data threats is to act on it as a community, which our Privacy Awareness activities foster,” stated Information Security and Compliance Officer Jayson Bucio.

The event’s kick-off saw the launch of the company’s Data Privacy Employee Handbook. Accessible via the company portal. It teaches employees about the company’s privacy policies, best practices for protecting personal data, and steps to take in the event of a data breach.

Data-Privacy Awareness Month handbook

The Data Privacy Employee Handbook has also been added to the Open Access BPO’s onboarding process. This ensures that new employees understand the data security policies in place and their role in keeping sensitive company and client information safe.

Following the handbook launch, weekly activities were held online to test employees’ data privacy security knowledge. Employees who completed these activities had the chance to win gift vouchers in a raffle that capped off the month-long event.

Data Privacy Awareness Month may be over, but data protection will always be among Open Access BPO’s top commitments, ensuring a secure outsourcing experience for clients and their customers.

A webinar on Data Privacy Protection and Best Practices is also set to take place early this month.

“The importance of information security in our organization is also a measure of how high we value our contractual obligations with our clients,” added Bucio. “As such, Open Access BPO prioritizes information security by putting people and technologies to work as a defensive barrier to keep our company’s and clients’ brand reputation intact.”

Aside from the activities during Data Privacy Awareness Month, strengthening its data privacy and security strategies is a continuous commitment at Open Access BPO. We’re dedicated to cyber security protection to provide our customer with safe outsourcing solutions. Contact us today!

 

Read More

Avatar photo
Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Join us on facebook
Open Access BPO 5 hours ago
Equip your #CustomerSupport reps with the essential resources to deliver exceptional #CX and foster customer loyalty.
Read our blog today: https://buff.ly/4hiESzW

----------
Contact us today and let's lay out a personalized #CustomerService program that addresses your needs and goals: https://buff.ly/3WPWn39

#WeSpeakYourLanguage
#CallCenterOutsourcing
Open Access BPO 6 hours ago
Your brand needs to maintain a consistent personality across the board--from advertising to #CustomerService.

But how do you keep that same brand voice when you outsource #CustomerSupport?

Here's how to ensure your brand voice always shines through: https://buff.ly/40jc2J0

----------
Experience the difference of a trusted partner.
Let Open Access BPO help you deliver exceptional #CustomerExperience that aligns perfectly with your brand's identity.

Partner with COMPANY for seamless and brand-aligned #CX #outsourcing.
Let's talk: https://buff.ly/3E705Pm

#WeSpeakYourLanguage
Open Access BPO 7 hours ago
Customer interactions require more than just professionalism.

𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗽𝗹𝗮𝘆𝘀 𝗮 𝗽𝗮𝗿𝘁 𝗶𝗻 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗲𝗻𝗴𝗮𝗴𝗲𝗱 𝗮𝗻𝗱 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱.
Here's how #CallCenters value this aspect of #CustomerService: https://buff.ly/4aiU9ib

----------
Connect with an #outsourcing firm that can deeply connect with your customers: https://buff.ly/4gZuoWs

#WeSpeakYourLanguage
#CustomerExperience #CX
#CustomerSupport
Open Access BPO Yesterday
#CustomerExperience expectations are constantly evolving.
To stay ahead this 2025, your brand must proactively address emerging challenges and capitalize on the latest trends.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 #𝗖𝗫 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻?
𝗙𝘂𝘁𝘂𝗿𝗲-𝗽𝗿𝗼𝗼𝗳 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱'𝘀 𝗖𝗫 𝘁𝗼𝗱𝗮𝘆.

Join us as we explore the evolving customer landscape and anticipate their future needs: https://buff.ly/3E1CgIB

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: https://buff.ly/4jkQQep

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO Yesterday
Customer experiences shouldn't just be good – they should be unforgettable.
Your brand needs to leave a lasting mark on every interaction, turning satisfied customers into loyal advocates.

Want to know how? Read now: https://buff.ly/4g9ptRA

----------
Ready to experience the Open Access Difference?

Connect with our #CustomerExperience experts today at https://buff.ly/4g5teHT.
Let's build a relationship that lasts!

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 5 days ago
Providing excellent #CustomerExperience is the best way to retain customers, ensure loyalty, and acquire new ones.

Good thing there are a lot of ways to ensure a pleasant #CX, such as these: https://buff.ly/40jRZu4

----------
Give your customers the best service they deserve.
Let's plan the best ways you can do that: https://buff.ly/40z6wTW

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction