Philippine call center reaffirms support for a worthy cause, joins NYC Marathon

Luis Anthony Oliveros Published on October 29, 2018

MAKATI CITY, Philippines, October 29, 2018 — Multilingual call center Open Access BPO is once again donating to a US-based non-profit organization and sending representatives to run in the prestigious TCS New York City Marathon on November 4.

This is the third time the company is participating in the race as a major sponsor of Ryan’s Run, a Silver Charity partner of the NYC Marathon. The Pennsylvania-based Ryan’s Run is a non-profit healthcare system that works with Allied Services in improving the lives of people living with disabilities and chronic illnesses.

Aspacio Cantos Ortiz NY Marathon for Open Access BPO

Open Access BPO donated $25,000 to the charity and is flying three of its employees to New York City to run in the marathon to represent the company and the Philippines.

The company’s participation not only reaffirms its support for the charity, it also serves as a way to reward its loyal employees. Running in the race are first-timer Jeffrey Aspacio and two-time participants Clint Ortiz and Ma. Leonisa Cantos. They are among 50 participants who will run to support Ryan’s Run.

All three are tenured employees in the company; Cantos is a Reports Analyst, Ortiz is a Senior Program Manager, and Aspacio is a Senior SEO Strategist. All are passionate runners who have taken on strict training regimens and participated in various running events across the Philippines to prepare themselves for the NYC Marathon.

Established in 1970, the TCS New York City Marathon is the world’s biggest running event, attracting thousands of participants from different countries every year. Its entire course covers more than 42km through the city’s five boroughs.

About Open Access BPO

Open Access BPO is a Philippine call center that started in 2006 as a telemarketing services provider. It has since evolved into an all-encompassing offshoring solutions firm that specializes in multichannel customer support and back office services. Its services are delivered in over 30 languages from four operation sites in Asia, including Makati City and Davao City (Philippines), Taipei (Taiwan), and Xiamen (China). The company’s headquarters is in Las Vegas, Nevada.

Learn more by visiting https://www.openaccessbpo.com.

Avatar photo
Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Join us on facebook
Open Access BPO Yesterday
Knowing your customers' language and knowing how to speak it isn't enough to deliver an authentic #CustomerExperience.

The culture behind those spoken words means more to your customers than you think.
Find out more: https://buff.ly/e28Yt8N

----------
Create meaningful experiences for your customers with a trusted #CustomerSupport expert: https://buff.ly/lhteQGz

#WeSpeakYourLanguage
#CX #CustomerService
Open Access BPO 2 days ago
𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗲𝗿 𝗔𝗴𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵 𝗧𝗶𝗺𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
https://buff.ly/BHHgR6Z

Time management is more than just a metric in #CustomerService
It translates to:
• high productivity;
• impressive #CustomerExperience quality;
• good brand reputations; and
• assured customer retention.

The key here is to encourage your #CustomerSupport team to be mindful of how they manage their time.

----------
Worried about handling critical business needs while managing agent productivity?
Let us worry about program and employee management so you don't have to!

Outsource now: https://buff.ly/4orA88D

#WeSpeakYourLanguage
#EmployeeManagement
Open Access BPO 2 days ago
One way of ensuring excellent #CustomerExperience is to make sure your in-house or outsourced #CustomerService team recruites high-performing employees.

But finding those employees can be tough! Don't let apathetic or ineffective communicators ruin the customer rapport, satisfaction, and loyalty you've worked hard to build.

𝗟𝗲𝘁'𝘀 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘁𝗵𝗲 𝘁𝘆𝗽𝗲𝘀 𝗼𝗳 𝗿𝗲𝗽𝘀 𝘁𝗵𝗮𝘁 𝗰𝗮𝗻 𝘀𝗮𝗯𝗼𝘁𝗮𝗴𝗲 𝘆𝗼𝘂𝗿 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗯𝗿𝗮𝗻𝗱 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻: https://buff.ly/9xglwf8

----------
Open Access BPO's stringent #recruitment and #training processes ensure that only the best agents represent your brand.

Ready to build a world-class support team?
Contact our #CX experts today over at https://buff.ly/kIT2J3x

#WeSpeakYourLanguage
#CSat #EmployeeManagement
#CustomerSupport
Open Access BPO 3 days ago
Today marks International Day of Awesomeness, a reminder to embrace the extraordinary.

One of Open Access BPO's core values, "Make Awesome Happen," guides us in our commitment to excellence.

We strive to create an awesome work environment for our team, build awesome partnerships that drive success, and ultimately, deliver awesome solutions that positively impact our clients' customers.

#WeSpeakYourLanguage
#AwesomeOABPO #OABPOholidays
#InternationalDayOfAwesomeness
Open Access BPO 3 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗠𝗮𝗻𝗶𝗹𝗮'𝘀 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗕𝗹𝗼𝗼𝗱 𝗗𝗼𝗻𝗮𝘁𝗶𝗼𝗻 𝗗𝗿𝗶𝘃𝗲

Open Access BPO Manila's annual blood donation drive last March 5 was a success, with more than 30 employees taking part in this life-saving initiative.

Held two weeks after the Davao team hosted their leg of the program, OABPO Manila's Clinical Services team partnered with the Philippine Red Cross.
Employee blood donations totaled nearly 14,000 CCs, expected to help over 90 patients.

Open Access BPO makes it a point to give back to the community this annual bloodletting event and several outreach programs.

#WeSpeakYourLanguage
#OneForHealth #OABPOCares
Open Access BPO 6 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢'𝐬 𝐂𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝗚𝗲𝗻𝗱𝗲𝗿 𝗘𝗾𝘂𝗶𝘁𝘆 𝐨𝐧 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻'𝘀 𝗗𝗮𝘆

On International Women's Day, Open Access BPO acknowledges the significant contributions of women leaders and innovators globally.

This year's theme, #AccelerateAction, reminds us that we must urgently dismantle barriers to gender equality.

Open Access BPO is dedicated to cultivating an environment that empowers women at all career stages.

We support established leaders, high-potential employees advancing within the organization, and emerging talent exploring their professional capabilities.
Our global offices are structured to ensure safe and inclusive spaces, fostering professional development and innovation.

We're committed to building a #diverse and equitable workplace where women are empowered to realize their full potential.
Open Access BPO actively supports initiatives that drive systemic change and contribute to a more equitable future.

#WeSpeakYourLanguage
#OABPOonIWD2025 #IWD2025
#InternationalWomensDay