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How content marketing can boost your sales

Content marketing, just like other marketing strategies, is constantly evolving. The content strategies that everyone once thought were effective may no longer be useful at present or in the near future. This unpredictability can be a real struggle especially for businesses that are just starting to use content as a digital marketing tool.

The right metrics for your email marketing campaign’s success

Executing an email marketing campaign is a good way of sending your brand message directly to your target audience. Despite the rise of modern marketing tools, such as social media and mobile marketing, email remains to be an effective way of reaching out to your current and prospective customers.

6 Areas that your customer service roadmap must cover

Struggling to create a customer service roadmap? Here are some areas you need to prioritize as you make your way to business success. How you manage your customers can either make or break your brand’s reputation. This is where the art of a meticulously crafted customer service roadmap comes into play. More than just a […]

Social media marketing vs. content marketing: Which should you use?

Social media marketing and content marketing are two of the favorite ways that marketers use to get their brands out there. While both are prevalently being done nowadays, the difference between the two is still unclear for many. It s understandable, considering that they have overlapping traits—content marketers rely heavily on social media for distribution, […]

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Open Access BPO Yesterday
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢'𝐬 𝐂𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝗚𝗲𝗻𝗱𝗲𝗿 𝗘𝗾𝘂𝗶𝘁𝘆 𝐨𝐧 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻'𝘀 𝗗𝗮𝘆

On International Women's Day, Open Access BPO acknowledges the significant contributions of women leaders and innovators globally.

This year's theme, #AccelerateAction, reminds us that we must urgently dismantle barriers to gender equality.

Open Access BPO is dedicated to cultivating an environment that empowers women at all career stages.

We support established leaders, high-potential employees advancing within the organization, and emerging talent exploring their professional capabilities.
Our global offices are structured to ensure safe and inclusive spaces, fostering professional development and innovation.

We're committed to building a #diverse and equitable workplace where women are empowered to realize their full potential.
Open Access BPO actively supports initiatives that drive systemic change and contribute to a more equitable future.

#WeSpeakYourLanguage
#OABPOonIWD2025 #IWD2025
#InternationalWomensDay
Open Access BPO Yesterday
Customer loyalty hinges on consistently exceeding expectations. Proactive adaptation of your #CallCenter's #CustomerService strategy is crucial to this success.

Here's how often you should refine your approach: https://buff.ly/inDm6r3

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Outsource your #CustomerSupport needs only to a trusted #CustomerExperience firm: https://buff.ly/ijHXFrU

#WeSpeakYourLanguage
#CX #outsourcing
Open Access BPO 3 days ago
𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗵𝗼𝘀𝘁𝗲𝗱 𝗮 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗼𝗽𝗲𝗻 𝗵𝗼𝘂𝘀𝗲 𝗼𝗻 𝗠𝗮𝗿𝗰𝗵 𝟭, 𝟮𝟬𝟮𝟱, 𝗮𝘁 𝗶𝘁𝘀 𝗠𝗮𝗸𝗮𝘁𝗶 𝗼𝗳𝗳𝗶𝗰𝗲, 𝗳𝗼𝗰𝘂𝘀𝗶𝗻𝗴 𝗼𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗴𝗲𝗻𝘁 𝗿𝗼𝗹𝗲𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆'𝘀 𝗳𝗹𝗮𝗴𝘀𝗵𝗶𝗽 𝗳𝗶𝗻𝘁𝗲𝗰𝗵 𝗽𝗿𝗼𝗴𝗿𝗮𝗺.

The 𝐂𝐒𝐑 𝐄𝐱𝐩𝐫𝐞𝐬𝐬 𝐇𝐢𝐫𝐢𝐧𝐠 𝐄𝐯𝐞𝐧𝐭 streamlined recruitment, attracting a diverse pool of qualified candidates. Attendees participated in structured assessments, with many progressing to client interviews and nearing onboarding.

To enhance the candidate experience, Open Access BPO offered show-up incentives, complimentary meals, sign-on bonuses, and referral bonuses for current employees. A raffle with travel and shopping vouchers further contributed to the event's engagement.

This initiative underscores Open Access BPO's commitment to securing top-tier talent for its clients and will inform future hiring strategies.

#WeSpeakYourLanguage
#OABPOcareers
Open Access BPO 3 days ago
Customer satisfaction surveys are goldmines, but only if you use them right.

Don't let your data gather dust! Get practical steps to turn survey results into actionable improvements by visiting: https://buff.ly/Ljjfw9X

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Ready to elevate your #CustomerExperience?

Connect with our #CX experts today and let us help you implement these strategies: https://buff.ly/30QwHuQ

#WeSpeakYourLanguage
#CustomerSatisfaction #CSat
#CustomerSuccess #CallCenter
Open Access BPO 4 days ago
𝗗𝗮𝘃𝗮𝗼 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗝𝗼𝗶𝗻 𝗙𝗼𝗿𝗰𝗲𝘀 𝘄𝗶𝘁𝗵 𝗥𝗲𝗱 𝗖𝗿𝗼𝘀𝘀 𝗶𝗻 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢 𝗕𝗹𝗼𝗼𝗱 𝗗𝗼𝗻𝗮𝘁𝗶𝗼𝗻 𝗗𝗿𝗶𝘃𝗲

Open Access BPO's dedication to community welfare was evident on February 21, as our Davao team hosted the first leg of our annual blood donation drive in partnership with the Philippine Red Cross.

Employees generously volunteered at the Matina office lobby, contributing a significant amount of blood to the humanitarian organization.

According to the Davao Clinical Services Team, this donation could potentially save over 30 lives.

Open Access BPO is committed to continuing this vital partnership and making an even greater difference in the years to come.

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Open Access BPO actively promotes community involvement in the workplace by supporting the annual blood donation activity among other causes.

𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘮𝘦𝘮𝘣𝘦𝘳𝘴 𝘰𝘧 𝘵𝘩𝘦 𝘖𝘈𝘉𝘗𝘖 𝘋𝘢𝘷𝘢𝘰 𝘧𝘢𝘮 𝘥𝘰𝘯𝘢𝘵𝘪𝘯𝘨 𝘵𝘩𝘦𝘪𝘳 𝘣𝘭𝘰𝘰𝘥 𝘵𝘰 𝘵𝘩𝘦 𝘤𝘢𝘶𝘴𝘦.

#WeSpeakYourLanguage
#OneWithHealth
Open Access BPO 4 days ago
The future of #customerexperience is all about staying ahead, not catching up.

That means developing #CustomerSupport strategies that anticipate your customers' needs and provide the best #CX for them.

How will you set your business up for success, then?
Let our checklist get you up to speed: https://buff.ly/BJv7DuS

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Embracing what the future holds becomes a whole lot easier with the help of Open Access BPO's proactive #outsourcing solutions.

Don't get left behind. Boost your brand's efficiency and #CustomerSatisfaction with our #CallCenter, back office, and #KPO services

Let's talk about your brand's needs and how we can help: https://buff.ly/gsq2uXV

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