There s no denying that great online customer service is a game-changer in the e-commerce world where success can be largely attributed to presentation. Since much of the experience and most of the transactions happen on a digital interface, brands compete with each other by polishing their online stores in a way that would make […]
Table Of Contents Understanding User-Generated Content Why User-Generated Content is Getting So Much Love from the Younger Generations The Power of Authenticity and Relatability The Benefits of User-Generated Content in Brand Engagements and Customer Experience Enabling Your Market to Create UGC Challenges and Concerns Associated with User-Generated Content How Outsourcing to an Expert Content Moderation […]
A good customer relation management (CRM) software is becoming a staple component in most companies today. Not only can it organize your interactions with clients, it can also boost profits by automating and streamlining processes of key departments such as customer support, sales, and marketing.
Deciding to outsource web development is a common step taken by businesses that want to upgrade their online platforms‘ marketing prowess. Maintaining a website that has a rapidly growing audience requires constant reinvention and updating to make sure it can keep up with its visitors’ demands.
There s already a plethora of articles, guidelines, and informative content geared towards businesses, tackling the right ways to maximize social media as a customer engagement tool. We’ve also shared our own tips for giving fast, convenient, and efficient service via social networks like Facebook and Twitter to get you all set. By now, any […]
When creating any form of content aimed at prospective customers, your goal is always to entice them to take an action and see more conversions made. Your visitors, however, can t get past your sign-up page or checkout process without having to go through your call-to-action (CTA) prompts.
So you re launching a big ad campaign, and you have everything all set: witty copies, catchy jingles, striking visuals, and well-disseminated social media shoutouts. But like many marketers, you may be leaving out one key component that could determine your marketing strategy s success: customer support.
Yesterday concluded the 6th Facebook Developer Conference, or F8, where the social network gathers business leaders and developers for an annual conference concentrating on Facebook s latest innovations. While the session topics center mainly on how Facebook can provide developers a smoother experience, some announcements would definitely delight marketers.
At the pace at which the Chinese economy is growing, businesses aiming to introduce themselves to China—and the rest of Asia—are compelled to keep up through ways that could go beyond what traditional marketing can reach.