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5 Holiday sale trends taking over this year’s shopping craze

In many parts of the world, the Halloween celebrations mark the start of the much-awaited holiday season. Aside from being a great time to get together with friends and loved ones, the holidays are special for one reason: it s the perfect season for shopping!

The impact of social sharing on word-of-mouth marketing

Before technology became as advanced as it is now, isn t word-of-mouth (WOM) advertising the original form of social marketing? WOM has always been the most trusted form of endorsements. When we aren t sure of a product s quality, we always turn to our peers for feedback and reviews. If the item satisfies their […]

Infographics on Instagram? Why not?

Content marketing is widely considered an effective strategy for driving commercial results, both for B2B and B2C marketers. Among the long spectrum of activities that can be categorized under online marketing, social media advertising is the most commonly used tactic, followed by e-newsletters and website articles.

Luxury ecommerce is flourishing in these 4 emerging markets

Ecommerce websites are no longer considered mere bump-outs of brands’ physical stores. The infectious trend that’s online shopping has made the Internet one of the strongest drivers of global expansion. How are luxury brands faring when it comes to selling online?

Making your way to the Middle East market

Penetrating the Middle East region is especially challenging for many global brands. In this area, people s practices are largely different from those in American and European countries, where the biggest corporations usually thrive in. So when it comes to social media marketing and providing customer service to this sector, many brands don t have […]

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Open Access BPO 0 hour ago
One way of ensuring excellent #CustomerExperience is to make sure your in-house or outsourced #CustomerService team recruites high-performing employees.

But finding those employees can be tough! Don't let apathetic or ineffective communicators ruin the customer rapport, satisfaction, and loyalty you've worked hard to build.

๐—Ÿ๐—ฒ๐˜'๐˜€ ๐—ถ๐—ฑ๐—ฒ๐—ป๐˜๐—ถ๐—ณ๐˜† ๐˜๐—ต๐—ฒ ๐˜๐˜†๐—ฝ๐—ฒ๐˜€ ๐—ผ๐—ณ ๐—ฟ๐—ฒ๐—ฝ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐—ฐ๐—ฎ๐—ป ๐˜€๐—ฎ๐—ฏ๐—ผ๐˜๐—ฎ๐—ด๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ฒ๐—ฝ๐˜‚๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป: https://buff.ly/9xglwf8

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Open Access BPO's stringent #recruitment and #training processes ensure that only the best agents represent your brand.

Ready to build a world-class support team?
Contact our #CX experts today over at https://buff.ly/kIT2J3x

#WeSpeakYourLanguage
#CSat #EmployeeManagement
#CustomerSupport
Open Access BPO 20 hours ago
Today marks International Day of Awesomeness, a reminder to embrace the extraordinary.

One of Open Access BPO's core values, "Make Awesome Happen," guides us in our commitment to excellence.

We strive to create an awesome work environment for our team, build awesome partnerships that drive success, and ultimately, deliver awesome solutions that positively impact our clients' customers.

#WeSpeakYourLanguage
#AwesomeOABPO #OABPOholidays
#InternationalDayOfAwesomeness
Open Access BPO 23 hours ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐— ๐—ฎ๐—ป๐—ถ๐—น๐—ฎ'๐˜€ ๐—ฆ๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น ๐—•๐—น๐—ผ๐—ผ๐—ฑ ๐——๐—ผ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ

Open Access BPO Manila's annual blood donation drive last March 5 was a success, with more than 30 employees taking part in this life-saving initiative.

Held two weeks after the Davao team hosted their leg of the program, OABPO Manila's Clinical Services team partnered with the Philippine Red Cross.
Employee blood donations totaled nearly 14,000 CCs, expected to help over 90 patients.

Open Access BPO makes it a point to give back to the community this annual bloodletting event and several outreach programs.

#WeSpeakYourLanguage
#OneForHealth #OABPOCares
Open Access BPO 3 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข'๐ฌ ๐‚๐จ๐ฆ๐ฆ๐ข๐ญ๐ฆ๐ž๐ง๐ญ ๐ญ๐จ ๐—š๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ฟ ๐—˜๐—พ๐˜‚๐—ถ๐˜๐˜† ๐จ๐ง ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ช๐—ผ๐—บ๐—ฒ๐—ป'๐˜€ ๐——๐—ฎ๐˜†

On International Women's Day, Open Access BPO acknowledges the significant contributions of women leaders and innovators globally.

This year's theme, #AccelerateAction, reminds us that we must urgently dismantle barriers to gender equality.

Open Access BPO is dedicated to cultivating an environment that empowers women at all career stages.

We support established leaders, high-potential employees advancing within the organization, and emerging talent exploring their professional capabilities.
Our global offices are structured to ensure safe and inclusive spaces, fostering professional development and innovation.

We're committed to building a #diverse and equitable workplace where women are empowered to realize their full potential.
Open Access BPO actively supports initiatives that drive systemic change and contribute to a more equitable future.

#WeSpeakYourLanguage
#OABPOonIWD2025 #IWD2025
#InternationalWomensDay
Open Access BPO 4 days ago
Customer loyalty hinges on consistently exceeding expectations. Proactive adaptation of your #CallCenter's #CustomerService strategy is crucial to this success.

Here's how often you should refine your approach: https://buff.ly/inDm6r3

โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”โ€”
Outsource your #CustomerSupport needs only to a trusted #CustomerExperience firm: https://buff.ly/ijHXFrU

#WeSpeakYourLanguage
#CX #outsourcing
Open Access BPO 5 days ago
๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น๐—น๐˜† ๐—ต๐—ผ๐˜€๐˜๐—ฒ๐—ฑ ๐—ฎ ๐˜๐—ฎ๐—ฟ๐—ด๐—ฒ๐˜๐—ฒ๐—ฑ ๐—ผ๐—ฝ๐—ฒ๐—ป ๐—ต๐—ผ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ป ๐— ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฑ, ๐—ฎ๐˜ ๐—ถ๐˜๐˜€ ๐— ๐—ฎ๐—ธ๐—ฎ๐˜๐—ถ ๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ, ๐—ณ๐—ผ๐—ฐ๐˜‚๐˜€๐—ถ๐—ป๐—ด ๐—ผ๐—ป ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฎ๐—ด๐—ฒ๐—ป๐˜ ๐—ฟ๐—ผ๐—น๐—ฒ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฐ๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜†'๐˜€ ๐—ณ๐—น๐—ฎ๐—ด๐˜€๐—ต๐—ถ๐—ฝ ๐—ณ๐—ถ๐—ป๐˜๐—ฒ๐—ฐ๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ.

The ๐‚๐’๐‘ ๐„๐ฑ๐ฉ๐ซ๐ž๐ฌ๐ฌ ๐‡๐ข๐ซ๐ข๐ง๐  ๐„๐ฏ๐ž๐ง๐ญ streamlined recruitment, attracting a diverse pool of qualified candidates. Attendees participated in structured assessments, with many progressing to client interviews and nearing onboarding.

To enhance the candidate experience, Open Access BPO offered show-up incentives, complimentary meals, sign-on bonuses, and referral bonuses for current employees. A raffle with travel and shopping vouchers further contributed to the event's engagement.

This initiative underscores Open Access BPO's commitment to securing top-tier talent for its clients and will inform future hiring strategies.

#WeSpeakYourLanguage
#OABPOcareers