Open Access BPO yields 4 finishers in this year’s NYC Marathon

OABPO Blog Team Published on November 8, 2017

 

NEW YORK CITY, USโ€”Amidst the cloudy skies and the chilly autumn weather, four of the Philippine call center Open Access BPO’s representatives crossed the finish line alongside the 50,766 finishers of the prestigious TCS New York City Marathon 2017 last November 6.

Leo Penas, Ma. Leonisa Cantos, Lizelle Barbosa, and Ezekiel Narcelles trekked 42 kilometers of asphalt and pavement as part of the collaboration between Open Access BPO and cause-driven nonprofit Ryan’s Run, an official Silver Charity Partner of the 2017 NYC Marathon.

Back in early September, Open Access BPO renewed their partnership with Ryan’s Run through a $30,000 donation to the charity, which allowed the four runners to tap into their passion for running and participate in an important cause.

Open Access BPO runners at the NYC Marathon

Open Access BPO’s Penas, Barbosa, ang Cantos at the NYC Marathon 2017 finish line [Photo credit: Ryan s Run on Facebook]

Bracing through the cold of New York City’s five boroughs, Penas, Cantos, Barbosa, and Narcelles had finished the marathon at 3:32:07, 5:15:11, 5:22:54, and 6:48:41 respectively.

Ryan’s Run seeks to spread awareness and help nonprofit healthcare system Allied Services to improve the lives of people with disabilities, life-changing injuries, and chronic illnesses.

 

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to both growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines, Taipei, Taiwan, and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

 

Join us on facebook
Open Access BPO 2 days ago
Addressing upset customers may be challenging, but it's critical for maintaining brand trust and #CustomerSatisfaction.
Proactive resolution builds lasting positive impressions and strengthens #BrandLoyalty.

Turn challenges into opportunities!
Here are statements your #CX agents must say to calm irate callers down: https://buff.ly/3CKOvcl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/40VNfeo

#WeSpeakYourLanguage
#CustomerExperience #CSat
#CustomerSuccess #CallCenter
Open Access BPO 2 days ago
We're in the first quarter of 2025. Experts have made some bold predictions on how #CustomerExperience will change this year.

There are also expectations for #CallCenters to level up now that the calendar has flipped to the new year.

We have compiled some of these predictions here, so check them out!

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO 2 days ago
Who has the time to fully determine what every customer wants?

๐—•๐˜‚๐˜ ๐—ถ๐˜€ ๐˜๐—ต๐—ฒ๐—ฟ๐—ฒ ๐˜€๐˜๐—ถ๐—น๐—น ๐—ฎ ๐˜„๐—ฎ๐˜† ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐˜๐—ผ ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ ๐—ฎ๐—ป ๐—ฒ๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ๐—ฑ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐˜๐—ต๐—ฎ๐˜ ๐˜€๐˜‚๐—ถ๐˜๐˜€ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฝ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ๐˜€?
Of course, there is!

Learn more about it in our blog: https://buff.ly/4gIycdW

----------
Partner with a multilingual #CustomerSupport expert for an unforgettable consumer experience: https://buff.ly/3EEABJa

#WeSpeakYourLanguage
#CustomerExperience #CX
#CustomerService #CallCenters
Open Access BPO 3 days ago
๐— ๐˜‚๐—น๐˜๐—ถ๐—น๐—ถ๐—ป๐—ด๐˜‚๐—ฎ๐—น ๐—ผ๐˜‚๐˜๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ถ๐—ป๐—ด ๐—ณ๐—ถ๐—ฟ๐—บ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข'๐˜€ ๐—น๐—ฎ๐—ฟ๐—ด๐—ฒ๐˜€๐˜ ๐—ฒ๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฟ๐—ฎ๐—น ๐—ฝ๐—ฟ๐—ผ๐—ด๐—ฟ๐—ฎ๐—บ, ๐˜๐—ต๐—ฒ ๐—ฅ๐—ฒ๐—ณ๐—ฒ๐—ฟ & ๐—ช๐—ถ๐—ป ๐—–๐—ต๐—ฎ๐—น๐—น๐—ฒ๐—ป๐—ด๐—ฒ, ๐—ฟ๐—ฒ๐—ฐ๐—ฒ๐—ป๐˜๐—น๐˜† ๐—ฐ๐—ผ๐—ป๐—ฐ๐—น๐˜‚๐—ฑ๐—ฒ๐—ฑ, ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€๐—ณ๐˜‚๐—น๐—น๐˜† ๐—ฏ๐—ผ๐—ผ๐˜€๐˜๐—ถ๐—ป๐—ด ๐˜๐—ฎ๐—น๐—ฒ๐—ป๐˜ ๐—ฎ๐—ฐ๐—พ๐˜‚๐—ถ๐˜€๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ฒ๐—บ๐—ฝ๐—น๐—ผ๐˜†๐—ฒ๐—ฒ ๐—ฒ๐—ป๐—ด๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜.

Top referrer, fintech CX support specialist Gert Pincher Pranza, won a Yamaha Mio i125 motorcycle. Two other employees won Redmi Note 13 Pro+ 5G smartphones, and three more received phones in a live raffle.

The initiative incentivized employees to leverage their networks, expanding the company's reach and bringing in a diverse range of qualified candidates to strengthen Open Access BPO's outsourcing capabilities.

๐˜—๐˜ฉ๐˜ฐ๐˜ต๐˜ฐ ๐˜ด๐˜ฉ๐˜ฐ๐˜ธ๐˜ด ๐˜—๐˜ณ๐˜ข๐˜ฏ๐˜ป๐˜ข ๐˜ณ๐˜ฆ๐˜ค๐˜ฆ๐˜ช๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ ๐˜›๐˜ฐ๐˜ฑ ๐˜™๐˜ฆ๐˜ง๐˜ฆ๐˜ณ๐˜ณ๐˜ฆ๐˜ณ ๐˜ฑ๐˜ณ๐˜ช๐˜ป๐˜ฆ ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜๐˜ฆ๐˜ข๐˜ฅ ๐˜ฐ๐˜ง ๐˜™๐˜ฆ๐˜ค๐˜ณ๐˜ถ๐˜ช๐˜ต๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต, ๐˜›๐˜ณ๐˜ข๐˜ช๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ข๐˜ฏ๐˜ฅ ๐˜š๐˜ช๐˜ต๐˜ฆ ๐˜š๐˜ถ๐˜ฑ๐˜ฑ๐˜ฐ๐˜ณ๐˜ต ๐˜š๐˜ฆ๐˜ณ๐˜ท๐˜ช๐˜ค๐˜ฆ๐˜ด ๐˜‰๐˜ฐ๐˜ฃ๐˜ฃ๐˜บ ๐˜‘๐˜ถ๐˜ด๐˜ข๐˜บ๐˜ข๐˜ฏ ๐˜ข๐˜ฏ๐˜ฅ ๐˜Ž๐˜ญ๐˜ฐ๐˜ฃ๐˜ข๐˜ญ ๐˜๐˜— ๐˜‘๐˜ฐ๐˜บ ๐˜š๐˜ฆ๐˜ฃ๐˜ข๐˜ด๐˜ต๐˜ช๐˜ข๐˜ฏ.

--------------------
We invest in our people so you can invest in your brand's growth.
Our best-in-class hiring and training ensure a reliable and consistent workforce for your #CallCenter #outsourcing needs.

Get in touch to discuss your requirements: https://buff.ly/3X6zgkO

#WeSpeakYourLanguage
Open Access BPO 4 days ago
Building strong customer relationships requires understanding diverse needs and perspectives.

๐—œ๐—ป๐—ฐ๐—น๐˜‚๐˜€๐—ถ๐˜ƒ๐—ฒ ๐—ต๐—ถ๐—ฟ๐—ถ๐—ป๐—ด allows us to build a team of #CustomerSupport experts who can connect with a broader customer base. By drawing on their range of backgrounds and experiences, our agents can build trust and rapport, transcending language and cultural differences.

Learn more about practical strategies, success stories, and the power of embracing #diversity for better innovation and growth: https://buff.ly/3EJUX3M

----------
Our recruitment & training practices are meticulously designed to ensure exceptional #CX: https://buff.ly/4b66re4

#WeSpeakYourLanguage
#DiversityandInclusion #inclusivity
#OABPOonEthnicEquality #EthnicEqualityMonth
#EthnicEquality #Diversity
Open Access BPO 4 days ago
๐— ๐—ฎ๐—ธ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ณ๐—ฒ๐—ฒ๐—น ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น ๐˜„๐—ถ๐˜๐—ต ๐˜๐—ต๐—ฒ๐˜€๐—ฒ #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ด๐—ฒ๐˜€๐˜๐˜‚๐—ฟ๐—ฒ๐˜€!
Every interaction with a customer is an opportunity to build a lasting relationship.

Our blog post offers 10 simple ways your #CallCenter agents can go the extra mile: https://buff.ly/3Qn30Gl

----------
Want to elevate your #CustomerExperience even further?

Outsource to Open Access BPO, your trusted 24/7 multilingual partner!
๐†๐ž๐ญ ๐ฌ๐ญ๐š๐ซ๐ญ๐ž๐ ๐ญ๐จ๐๐š๐ฒ: https://buff.ly/4k2k7Le

#WeSpeakYourLanguage
#outsourcing #CX #CSat
#CustomerSatisfaction