Open Access BPO recognized as a top service provider

Luis Anthony Oliveros Published on May 29, 2019

WASHINGTON DC, May 29, 2019 - Multilingual call center Open Access BPO was named a leading IT and business services company in a recent list unveiled by B2B ratings and reviews firm, Clutch.

Open Access BPO Clutch Badge

The Clutch Top IT & Business Service Companies 2019 list highlights more than 470 companies ranked in various categories. Open Access BPO was listed among the most notable brands in three of those categories: Writing and Content Creation Outsourcing, Data Entry Outsourcing, and Customer Support.

The rankings, according to Clutch, are based on the companies’ services, client satisfaction, the quality of the projects they complete, and their market presence.

“These companies provide in-depth expertise for what can be confusing and overwhelming tasks,” said Clutch Business Analyst Jeremy Fishman. “They have helped countless businesses succeed by setting them up with the best technology solutions and skillfully assisting with their business processes.”

Open Access BPO on Clutch The Manifest

Open Access BPO on The Manifest’s Top 50 Call Center Services list.

Open Access BPO’s ranking highlights the value its business solutions bring to its clients. With our multilingual workforce delivering seamless customer service, content moderation and management, and various back office support, we have been empowering businesses from several industries for more than 13 years.

In addition to this, Clutch’s sister site, The Manifest, has also included Open Access BPO in its Top 50 Call Center Services as one of the best voice service providers today. The company was featured when it worked with a financial management firm, developing and providing a scalable back office program.

 

About OPEN ACCESS BPO

Open Access BPO is a multilingual outsourcing firm headquartered in Las Vegas, Nevada. Since its inception in 2006, it evolved from being a telemarketing company to a full-suite provider of scalable multichannel business solutions.

The company extends its expertise to both growing enterprises and established global brands from its operations facilities in Makati and Davao in the Philippines, Taipei, Taiwan, and Xiamen, China. Its multicultural workforce provides a wide range of outsourcing solutions, including multilingual customer support and content moderation in more than 30 languages.

Avatar photo
Luis is a social media drifter who writes about the outsourcing industry for Open Access BPO. During his previous lives, he also worked as a tech reporter, tour guide, and graphic artist.
Join us on facebook
Open Access BPO Yesterday
Addressing upset customers may be challenging, but it's critical for maintaining brand trust and #CustomerSatisfaction.
Proactive resolution builds lasting positive impressions and strengthens #BrandLoyalty.

Turn challenges into opportunities!
Here are statements your #CX agents must say to calm irate callers down: https://buff.ly/3CKOvcl

----------
For #outsourcing services that build and maintain strong customer relationships: https://buff.ly/40VNfeo

#WeSpeakYourLanguage
#CustomerExperience #CSat
#CustomerSuccess #CallCenter
Open Access BPO Yesterday
We're in the first quarter of 2025. Experts have made some bold predictions on how #CustomerExperience will change this year.

There are also expectations for #CallCenters to level up now that the calendar has flipped to the new year.

We have compiled some of these predictions here, so check them out!

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: OpenAccessBPO.com/get-started

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO Yesterday
Who has the time to fully determine what every customer wants?

𝗕𝘂𝘁 𝗶𝘀 𝘁𝗵𝗲𝗿𝗲 𝘀𝘁𝗶𝗹𝗹 𝗮 𝘄𝗮𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗼 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝗮𝗻 𝗲𝗹𝗲𝘃𝗮𝘁𝗲𝗱 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗵𝗮𝘁 𝘀𝘂𝗶𝘁𝘀 𝘁𝗵𝗲𝗶𝗿 𝗽𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲𝘀?
Of course, there is!

Learn more about it in our blog: https://buff.ly/4gIycdW

----------
Partner with a multilingual #CustomerSupport expert for an unforgettable consumer experience: https://buff.ly/3EEABJa

#WeSpeakYourLanguage
#CustomerExperience #CX
#CustomerService #CallCenters
Open Access BPO Yesterday
𝗠𝘂𝗹𝘁𝗶𝗹𝗶𝗻𝗴𝘂𝗮𝗹 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝗳𝗶𝗿𝗺 𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢'𝘀 𝗹𝗮𝗿𝗴𝗲𝘀𝘁 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹 𝗽𝗿𝗼𝗴𝗿𝗮𝗺, 𝘁𝗵𝗲 𝗥𝗲𝗳𝗲𝗿 & 𝗪𝗶𝗻 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲, 𝗿𝗲𝗰𝗲𝗻𝘁𝗹𝘆 𝗰𝗼𝗻𝗰𝗹𝘂𝗱𝗲𝗱, 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗯𝗼𝗼𝘀𝘁𝗶𝗻𝗴 𝘁𝗮𝗹𝗲𝗻𝘁 𝗮𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗱𝗿𝗶𝘃𝗶𝗻𝗴 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁.

Top referrer, fintech CX support specialist Gert Pincher Pranza, won a Yamaha Mio i125 motorcycle. Two other employees won Redmi Note 13 Pro+ 5G smartphones, and three more received phones in a live raffle.

The initiative incentivized employees to leverage their networks, expanding the company's reach and bringing in a diverse range of qualified candidates to strengthen Open Access BPO's outsourcing capabilities.

𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘗𝘳𝘢𝘯𝘻𝘢 𝘳𝘦𝘤𝘦𝘪𝘷𝘪𝘯𝘨 𝘵𝘩𝘦 𝘛𝘰𝘱 𝘙𝘦𝘧𝘦𝘳𝘳𝘦𝘳 𝘱𝘳𝘪𝘻𝘦 𝘧𝘳𝘰𝘮 𝘏𝘦𝘢𝘥 𝘰𝘧 𝘙𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵, 𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘚𝘪𝘵𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵 𝘚𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘉𝘰𝘣𝘣𝘺 𝘑𝘶𝘴𝘢𝘺𝘢𝘯 𝘢𝘯𝘥 𝘎𝘭𝘰𝘣𝘢𝘭 𝘝𝘗 𝘑𝘰𝘺 𝘚𝘦𝘣𝘢𝘴𝘵𝘪𝘢𝘯.

--------------------
We invest in our people so you can invest in your brand's growth.
Our best-in-class hiring and training ensure a reliable and consistent workforce for your #CallCenter #outsourcing needs.

Get in touch to discuss your requirements: https://buff.ly/3X6zgkO

#WeSpeakYourLanguage
Open Access BPO 3 days ago
Building strong customer relationships requires understanding diverse needs and perspectives.

𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗵𝗶𝗿𝗶𝗻𝗴 allows us to build a team of #CustomerSupport experts who can connect with a broader customer base. By drawing on their range of backgrounds and experiences, our agents can build trust and rapport, transcending language and cultural differences.

Learn more about practical strategies, success stories, and the power of embracing #diversity for better innovation and growth: https://buff.ly/3EJUX3M

----------
Our recruitment & training practices are meticulously designed to ensure exceptional #CX: https://buff.ly/4b66re4

#WeSpeakYourLanguage
#DiversityandInclusion #inclusivity
#OABPOonEthnicEquality #EthnicEqualityMonth
#EthnicEquality #Diversity
Open Access BPO 3 days ago
𝗠𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗳𝗲𝗲𝗹 𝘀𝗽𝗲𝗰𝗶𝗮𝗹 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲𝘀𝗲 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗴𝗲𝘀𝘁𝘂𝗿𝗲𝘀!
Every interaction with a customer is an opportunity to build a lasting relationship.

Our blog post offers 10 simple ways your #CallCenter agents can go the extra mile: https://buff.ly/3Qn30Gl

----------
Want to elevate your #CustomerExperience even further?

Outsource to Open Access BPO, your trusted 24/7 multilingual partner!
𝐆𝐞𝐭 𝐬𝐭𝐚𝐫𝐭𝐞𝐝 𝐭𝐨𝐝𝐚𝐲: https://buff.ly/4k2k7Le

#WeSpeakYourLanguage
#outsourcing #CX #CSat
#CustomerSatisfaction