Open Access BPO debuts newly redesigned website

OABPO Blog Team Published on September 25, 2014

With the aim to continuously improve the experience we provide to our current and prospective outsourcing clients, we at Open Access BPO proudly announce the launching of our improved corporate website.

Our website now features a more interactive user interface, optimized page navigation menu, and a dedicated section for expert content. Through this revamped platform, we provide a more convenient way for potential partners to reach out to us while gaining insights on who we are and what call center support services we offer.

The improved navigation feature promises a faster and easier way for interested clients to explore the website. It highlights five major sections of the website: Home, About, Services, Blog, and Contact Us. Each of these sections is further divided into sub-sections using an organized formatting and design. With a more compact menu, site visitors can now directly head over to the section they want to explore further without having to browse aimlessly.

We have repackaged most of our online content to give our audience a much comprehensive and dynamic experience when learning more about Open Access BPO. Aside from our company profile and commitment statement, interested clients can also view the profiles of our esteemed company leaders and the Advantages and Process sub-sections to get a more solid perspective of our time-tested expertise and credibility as an outsourcing provider.

We have also improved our Services section to provide businesses that are planning to outsource to Open Access BPO a much extensive guide to the different outsourcing solutions that we can give them. Interested clients can now visualize how our Social Media Moderation, Customer Support, and Multilingual Call Center services can impact their operations, especially their bottom line. These intelligent resources can then help businesses make outsourcing decisions that are carefully and strategically thought out.

And to make our online portal more valuable to business leaders, we improved our resource sections, which feature our company blog and research studies. Our published materials cover essential outsourcing matters, such as the latest news and trends concerning the global outsourcing landscape and of course, the Philippine call center industry. Our content also focuses on vital business functions, such as customer service, sales and marketing, and business growth.

Through our blog entries, white papers, and research studies, we hope to help not only businesses but call center leaders and other key outsourcing players as well. We regularly publish content that covers different management and quality assurance strategies that can be applied when running a call center.

Lastly, we have enhanced our contact channels in order for online guests to reach our representatives faster. Our Contact Us page not only lists down all contact information that businesses can use in making inquiries but also features a contact form as an additional option. And to top the list, we also offer 24/7 live chat support that promises to provide round-the-clock assistance to site visitors.

All these website changes are done by Open Access BPO to better connect with our audience. We look forward to hearing feedback about these recent developments and the new ones that are yet to come.

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Open Access BPO 2 days ago
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𝗛𝗲𝗹𝗽𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗖𝗮𝗹𝗹 𝗖𝗲𝗻𝘁𝗲𝗿 𝗔𝗴𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵 𝗧𝗶𝗺𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
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The key here is to encourage your #CustomerSupport team to be mindful of how they manage their time.

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Open Access BPO 3 days ago
One way of ensuring excellent #CustomerExperience is to make sure your in-house or outsourced #CustomerService team recruites high-performing employees.

But finding those employees can be tough! Don't let apathetic or ineffective communicators ruin the customer rapport, satisfaction, and loyalty you've worked hard to build.

𝗟𝗲𝘁'𝘀 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆 𝘁𝗵𝗲 𝘁𝘆𝗽𝗲𝘀 𝗼𝗳 𝗿𝗲𝗽𝘀 𝘁𝗵𝗮𝘁 𝗰𝗮𝗻 𝘀𝗮𝗯𝗼𝘁𝗮𝗴𝗲 𝘆𝗼𝘂𝗿 #𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗻𝗱 𝗯𝗿𝗮𝗻𝗱 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻: https://buff.ly/9xglwf8

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Open Access BPO 4 days ago
Today marks International Day of Awesomeness, a reminder to embrace the extraordinary.

One of Open Access BPO's core values, "Make Awesome Happen," guides us in our commitment to excellence.

We strive to create an awesome work environment for our team, build awesome partnerships that drive success, and ultimately, deliver awesome solutions that positively impact our clients' customers.

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Open Access BPO Manila's annual blood donation drive last March 5 was a success, with more than 30 employees taking part in this life-saving initiative.

Held two weeks after the Davao team hosted their leg of the program, OABPO Manila's Clinical Services team partnered with the Philippine Red Cross.
Employee blood donations totaled nearly 14,000 CCs, expected to help over 90 patients.

Open Access BPO makes it a point to give back to the community this annual bloodletting event and several outreach programs.

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𝗢𝗽𝗲𝗻 𝗔𝗰𝗰𝗲𝘀𝘀 𝗕𝗣𝗢'𝐬 𝐂𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝗚𝗲𝗻𝗱𝗲𝗿 𝗘𝗾𝘂𝗶𝘁𝘆 𝐨𝐧 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻'𝘀 𝗗𝗮𝘆

On International Women's Day, Open Access BPO acknowledges the significant contributions of women leaders and innovators globally.

This year's theme, #AccelerateAction, reminds us that we must urgently dismantle barriers to gender equality.

Open Access BPO is dedicated to cultivating an environment that empowers women at all career stages.

We support established leaders, high-potential employees advancing within the organization, and emerging talent exploring their professional capabilities.
Our global offices are structured to ensure safe and inclusive spaces, fostering professional development and innovation.

We're committed to building a #diverse and equitable workplace where women are empowered to realize their full potential.
Open Access BPO actively supports initiatives that drive systemic change and contribute to a more equitable future.

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