Online security for business: Tips to ward off hackers

Faith Ocampo Published on October 20, 2015

silver-padlock-hacnging-from-computer-cables-connected-to-server-ports
Being a bit paranoid about your firm’s online security may help your case if you’re preparing against cybercriminals. You have all the reasons to take this matter seriously, as the number of malicious online attacks against businesses is exponentially increasing. In fact, successful Internet crimes on enterprises have increased by a staggering 144%, according to a 2015 research by web security organization Cyren.

Small to medium businesses (SMBs) and enterprises are attractive targets of hackers because they know that these establishments have less resources for cybersecurity. But you just can’t let yourself be on the receiving end of these Internet security breaches.

Below are some quick Internet protection tips to keep you and your customers’ online information safe.

1. Never answer security questions honestly.

bearded-man-with-tapes-covering-mouth

Security questions still do the trick in keeping your data away from hackers. It’s often the last line of your defense, so don’t make it easy for cybercriminals to crack your security questions. For example, your plate number, mother’s maiden name, or the first street you lived in are easy to find online, especially for skilled information pirates.

It’s better to use false information—but one that you can easily remember—when encoding answers to security questions. If you don’t trust yourself to remember them, don’t attempt to store these data elsewhere on the Internet. Instead, try scribbling them on a piece of paper, which you can lock away or keep in a safe place.

 

2. Use password managers and encryption software.

gold-key-inserted-into-password-surrounded-by-binary-code

Remembering passwords for multiple accounts can be a real pain, that’s why there are plenty of people who opt to use the same password for all their accounts. This is definitely a no-no. Instead, you can use password managers that generate unique, complex passwords that are hard to crack. These same apps also store passwords so you can access them with just one click from your mobile phone or desktop, preventing hackers from pretending to be you.

 

3. Don’t use the same account to sign up for different sites.

padlock-surrounded-bu-old-keys

Sure, using your Facebook account to sign up for other websites is truly more convenient. You won’t need to go through email verification and other more complex procedures. Unfortunately, this also makes it easier for hackers to fully take over your online presence. A useful tip is to set up your accounts individually. This way, you can prevent cybercriminals from taking control of your accounts all at once.

 

4. Avoid sending sensitive info through email and SMS.

tablet-computer-wrapped-in-chains-and-locked-with-padlock

Think no one snoops on your text messages or emails? Personal inboxes are actually the favorite place of hackers. If you’re not careful about what you say to your colleagues online, information pirates may discover useful information about you, thus compromising your cybersecurity.

 

5. Secure accounts using two-step authentication.

laptop-smartphone-tablet-internet-office-data-security

Several websites now implement Internet security measures, such as the two-step authentication. This process works by necessitating users to verify their identity using external devices such as mobile phones. This way, it’s harder for cybercriminals to gain access to your accounts, unless your devices have been stolen. In such cases, you should immediately change your passwords and set up new Internet security procedures.

 

Faith is a digital media enthusiast aiming to become an active part of the tech world by sharing her insights. She likes to blog about everything digimarketing, technology, and social media.
Join us on facebook
Open Access BPO 2 days ago
#CustomerLoyalty is a privilege businesses strive to achieve.
𝗔𝗿𝗲 𝘆𝗼𝘂 𝘀𝘂𝗿𝗲 𝘆𝗼𝘂'𝗿𝗲 𝗱𝗼𝗶𝗻𝗴 𝗲𝗻𝗼𝘂𝗴𝗵 𝘁𝗼 𝗸𝗲𝗲𝗽 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝘄𝗮𝗻𝘁𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱?

Take a deep look at the stages of #CustomerLoyalty and see how you can shape your customer experience strategies and get your repeat buyers to continue supporting you: https://buff.ly/mNMdlGq

——————————
Let's create memorable #CustomerExperiences and keep your customers coming back for more: https://buff.ly/0mgDGzC

#WeSpeakYourLanguage
#CustomerService #CX #CustomerSupport
Open Access BPO 4 days ago
A customer-centric support culture is built on a lucid and compelling vision.
A well-articulated 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗺𝗮𝗻𝘁𝗿𝗮 is essential for bringing this vision to life, as it:

• Communicates the intended #CustomerExperience, fostering clarity and understanding.
• Standardizes agent interactions, ensuring consistent brand representation and customer engagement.

The following questions will facilitate the creation of a resonant customer service mantra: https://buff.ly/YMTI4r2

——————————
Get a reliable outsourcing #CX partner with empowered agents who can go the extra mile to deliver exceptional service: https://buff.ly/l4YDYb5

#WeSpeakYourLanguage
#CustomerService #CustomerSupport
#outsourcing
Open Access BPO 5 days ago
Revolutionize your customer service!
Learn how #improv theater fundamentals with its 𝘺𝘦𝘴, 𝘢𝘯𝘥 principle, can transform #CallCenter interactions into genuine, solution-oriented experiences.

Read all about it and learn how to boost agent adaptability, problem-solving skills, and #CustomerSatisfaction: https://buff.ly/CEbXLoS

——————————
At Open Access BPO, we train our teams to deeply understand customer needs and provide natural, solution-oriented interactions, fostering trust and satisfaction.

Experience the difference of genuine customer connection—click and contact our CX experts at https://buff.ly/027ww7m.

#WeSpeakYourLanguage
#CustomerService #CustomerExperience
#CustomerServiceTips #CX #CSat
Open Access BPO 9 days ago
Customer issues rarely emerge from thin air. They often give subtle signals beforehand.
You just need to be vigilant enough to spot them immediately!

By proactively addressing potential concerns, you can significantly boost customer satisfaction, minimize complaints, and cultivate stronger relationships.

Ready to stay ahead of customer needs and deliver an exceptional experience? Learn more from our insightful series.

——————————
Open Access BPO's solutions are always there for your customers anytime, anywhere, and in any language.

Contact us now and let's chat about your needs and what we can do to support your brand: https://buff.ly/zSgFw5m

#WeSpeakYourLanguage
#CustomerExperience #CX
#CSat #CustomerSatisfaction
#CustomerService #outsourcing
Open Access BPO 12 days ago
Customer expectations continue to change, and if you fail to keep up, you risk losing your competitive edge. Have you considered driving proactive engagement, personalized interactions, and seamless service delivery this year?

Our latest blog settles on a checklist that could help you rediscover the #CustomerExperience goals worth pursuing: https://buff.ly/oq5XRzE

——————————
Embracing what the future holds becomes a whole lot easier with the help of Open Access BPO's proactive #outsourcing solutions.

Don't get left behind. Boost your brand's efficiency and #CustomerSatisfaction with our #CallCenter, back-office, and #KPO services

Let's talk about your brand's needs and how we can help: https://buff.ly/9KdB8xQ

#WeSpeakYourLanguage
Open Access BPO 13 days ago
Is your #outsourcing #CustomerService partner struggling to keep your team of #CX reps around?

Competitive pay and a safe workspace are essential, but if employees are still leaving too soon, it’s time to rethink how you keep them engaged.

Check out our #LinkedInPulse article for deeper insights: https://buff.ly/AFPgD0T

----------
Check out Open Access BPO on social media
Facebook: https://buff.ly/KxmMdYp
Twitter: https://buff.ly/ds2y9sX
Instagram: https://buff.ly/YeCcWuK

Let's customize an #CustomerExperience plan for your brand: https://buff.ly/e2EWbMM

#WeSpeakYourLanguage
#EmployeeManagement #CustomerSupport
#CustomerExperience #EmployeeEngagement