Mobile e-commerce sales dominate Black Friday revenues

OABPO Blog Team Published on December 2, 2013

ecommerce-
It looks like those who predicted about e-commerce sales’ Black Friday dominance were right. The total revenues from America’s biggest holiday sale comprised largely of purchases done through mobile devices.

Last year’s total online revenues grew 20% this year, making the average order value of 800 online retailers $135.27, as stated in an IBM real-time report for November 29. Here are other key findings of the report:

The majority of Internet traffic came from mobile phones

ecommerce

Out of the total Internet traffic that day, 39.7% came from handheld electronic devices. The 34% hike from last year’s rate proves that mobile shopping in America is continuously surging. Mobile sales also showed strength, as it made up 21.8% of the overall online sales, a rate that is almost 43% higher than the year-over-year figure.

Smartphones vs. tablets

Smartphones emerged as the browsing device of choice; 24.9% of all online traffic came from smartphones, while only 14.2% came from tablets. However, online sales accumulated by tablet users contributed 14.4% of the overall total, and it’s twice as much as the amount generated by smartphone users, which is only 7.2% of the total. The average amount tablet users spent per order is $132.75, while smartphone users spent $115.63 on average, a rate 15% smaller than that of tablet sales.

Apple users are big online shoppers

Smartphones running iOS spent $127.92 per order while Android users spent $105.20 on average. Apple fans also contributed 28.2% of the total traffic, a rate that is much higher compared to 11.4% from Android phones. iOS further showed dominance by making up 18.1% of all e-commerce sales, which is almost six times Android’s 3.5%.

Pinterest is the social shopping network

Shoppers from Pinterest spent 77% more than those referred from Facebook who spent an average of $52.30 per order. The amount is almost half of the $92.51 average spending that Pinners made on Black Friday 2013.

Open Access BPO can help boost your online sales through the e-commerce solutions we offer. Know more about us on Google+.

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Open Access recently partnered with the Foundation of Balay Pasilungan Inc. in #Davao for a community outreach initiative that brought together our employees to support children through donations and meaningful engagement.

On June 4, Team #OpenAccess Davao team donated milk and clothing and spent time with the children through games and interactive activities, creating moments of connection, encouragement, and joy.

We're grateful for the opportunity to work alongside organizations like the Foundation of Balay Pasilungan, whose dedication to supporting vulnerable children continues to make a lasting difference in the community.

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At #OpenAccess, we stand with our #LGBTQ+ community and reaffirm our commitment to a culture where everyone can show up as their full selves at work and beyond.

Happy Pride!

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