[Infographic] How Open Access BPO is Ensuring Continuous Ops During COVID-19

Audrey Reyes Published on June 3, 2020

It has been three months since the effects of the COVID-19 were felt around the world. It halted many business operations across industries, consequently pulling down revenues and threatening employment.

As a multilingual business process outsourcing (BPO) firm, workforce safety is a top priority at Open Access BPO. In fact, employee health and safety measures were among the first steps we took when we implemented our business continuity plans. Aside from their wellbeing, these measuresย helped us secure their employment and benefits even as they provide seamless call center services for our partners.

In this infographic, we explore the course of action Open Access BPO carried out to ensure the safety and health of our hard-working employees, who remained in the frontlines of our continuous operations during these unparalleled times.

Open Access BPO Enabling Continuous Operations during COVID-19 - infographic

 

 

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Open Access BPO 21 hours ago
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Our facilities in the Makati Central Business District offer scalable multilingual solutions for global businesses.

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Open Access BPO 22 hours ago
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Drop It Like It's Hot: The OABPO Weight Loss Challenge began with an early morning wellness session hosted by the outsourcing company's Clinic Services with guest speaker, fitness coach JR Madriaga. Both the morning and evening sessions were streamed online for those who could not be physically present.

After discussing the rules of the challenge and weigh-in schedules, Coach JR talked about some of the most effective methods of losing weight. He highlighted the healthiest ways for the participants to get their weight loss journey started.

A high-energy Zumba session soon followed the discussion. It not only served as a fun way to start the challenge but also emphasized the importance of incorporating physical activity into daily routines.

More than 80 employees from both Open Access BPO Makati and Davao signed up for the three-month weight loss challenge. The grand prize, originally P25,000, has since been doubled to P50,000, with the winner to be announced in next year's Kick Off Party.
Open Access BPO 23 hours ago
Did you know that it's possible for you to connect with your Chinese #ecommerce customers even though you don't speak their language?

#CallCenter outsourcing can greatly help in atracting and supporting customers from this gigantic Asian market.
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๐๐ซ๐ž๐š๐ค๐ข๐ง๐  ๐›๐š๐ ๐ง๐ž๐ฐ๐ฌ ๐ข๐ฌ ๐ง๐ž๐ฏ๐ž๐ซ ๐ž๐š๐ฌ๐ฒ, ๐›๐ฎ๐ญ ๐ข๐ญ'๐ฌ ๐š ๐œ๐ซ๐ฎ๐œ๐ข๐š๐ฅ ๐ฌ๐ค๐ข๐ฅ๐ฅ ๐Ÿ๐จ๐ซ ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ๐ž๐ฌ ๐ญ๐จ ๐ฆ๐š๐ฌ๐ญ๐ž๐ซ.

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Open Access BPO 2 days ago
Our dedicated Xiamen and Taipei teams always go #AboveAndBeyond for our customers. To show our appreciation for their hard work, we spent during #CSWeek treating them to some fun and games at the office.

They even took part in the special video challenge to share how they show their dedication in customer service. And of course, they had a special dinner last Friday to close the festivities.

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Open Access BPO 3 days ago
๐„๐ฅ๐ž๐ฏ๐š๐ญ๐ž #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐’๐š๐ญ๐ข๐ฌ๐Ÿ๐š๐œ๐ญ๐ข๐จ๐ง ๐›๐ฒ ๐ก๐š๐ฏ๐ข๐ง๐  ๐ก๐ข๐ ๐ก-๐ฉ๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐ข๐ง๐  #๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐š๐ ๐ž๐ง๐ญ๐ฌ ๐ข๐ง ๐ฒ๐จ๐ฎ๐ซ ๐ญ๐ž๐š๐ฆ.

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