How can I use social media for lead generation?

OABPO Blog Team Published on May 20, 2014

network-of-people-icons
Who isn’t using Facebook to generate leads nowadays? Brands are wising up by taking their lead generation efforts to where they engage with their market the mostโ€”on social media sites. Join the crowd of successful marketers by applying Open Access BPO’s lead generating tips for social networks.

A Hubspot study revealed that 52% of all marketers have used Facebook to source leads in 2013. This proves that the biggest social network is still an effective tool for brand promotion and market engagement despite losing a bit of its appeal to emerging competitors in the social web.

social-media-icons-human-icon

The study also establishes that most businesses are indeed turning to online tools not just to provide customer service but also to widen their consumer base. Another thing that could be inferred, however, is that not all social media marketers are successful in generating leads on Facebook or social media as a whole.

What happened to the 48% that were unable to source successful leads? Did their campaign fail, or did they refuse to include social media in their lead generating activities? Either way, those marketers could use the following tips to successfully source leads on social media:

1. Go visual

If your brand is engaged in social media marketing, then you should deliver your messages visually. This is what Hubspot suggested after their experiment showed that photo posts generate a 128% higher click-through rate and get 53% more Facebook Likes than videos and links.

2. Put links in captions

Of course, uploading attention-grabbing photos alone would be useless if the post doesn t come with a link back to your website. This can be extra effective now that Facebook has removed its clause that prohibits brands from including calls-to-actions in cover photo captions.

3. Tag pages

Tagging another Facebook Page gives you an opportunity to widen your reach. And new brand Pages can benefit from their company Page if it already has a solid following. It works this way: the new Page with fewer followers or Likers can tag a more popular Page, and that post becomes visible to the followers of the bigger Page, allowing the new one to introduce itself to the popular Page’s fans.

4. Conduct Q&As

mobile-with-lead-generation-human-icons

Question and answer sessions are becoming a popular way for brands to massively engage with their audience. To make the most out of this, include links to an article or study published on your website when trying to explain a complex answer to your fans. This gives the askers relevant resource and gives you a chance to convert visitors into customers.

5. Build forms

Use customizable parts of social networks to your advantage by building forms there. This way, you could collect contact information from interested customers without disrupting their social networking experience, which is a downside of redirecting them to an outside form.

There are many other ways to remove yourself from the 48% of marketers who have yet to harness the full potential of social media as a lead generating tool. Have you tried any of the tips listed above? Do you have methods of your own? Don t hesitate to share which among your strategies did and didn t work to shed light on successful online marketing among fellow marketers.

Join us on facebook
Open Access BPO 7 hours ago
Open Access BPO Manila looked forward to what 2025 has in store in its annual kickoff party, held last January 26 at The Enderun Tent in Taguig.

With its bohemian-inspired motif, ๐—ช๐—ฎ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—น๐˜‚๐˜€๐˜ ๐—•๐—น๐—ถ๐˜€๐˜€: ๐˜๐—ต๐—ฒ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ž๐—ถ๐—ฐ๐—ธ๐—ผ๐—ณ๐—ณ ๐—ฃ๐—ฎ๐—ฟ๐˜๐˜† welcomed over 900 employees.

There was sumptuous food, free-flowing drinks, and we rocked out to music from special guest performers, long-time OABPO reggae squad Collie Herb and the phenomenal Mayonnaise.

Of course, we were excited by the record-breaking raffle prize pool which included iPhone 16 units and a brand-new motorcycle.

Here's a glimpse of what transpired during last weekend's celebrations.

#WeSpeakYourLanguage
#OABPOKickOff2025 #OABPOWanderlustBliss
#WanderlustBlissOABPO
Open Access BPO Yesterday
#CustomerService in #CallCenters, whether in-house or outsourced, is crucial to a positive brand image.

From product knowledge to communication skills, we outline the essential elements for exceptional #CustomerSupport.

Check out the list here: https://buff.ly/3PNqyDX

----------
Looking for a #CustomerExperience team that understands your brand and goes above and beyond to deliver excellent #CX?

Open Access BPO recruits and trains the best, ensuring exceptional results for our partners.
Let's talk: https://buff.ly/3CluJDU

#WeSpeakYourLanguage
Open Access BPO 2 days ago
Team Open Access BPO Manila recently celebrated the end of its productive 2024 and the start of 2025 with a bohemian-inspired party.

๐—ช๐—ฎ๐—ป๐—ฑ๐—ฒ๐—ฟ๐—น๐˜‚๐˜€๐˜ ๐—•๐—น๐—ถ๐˜€๐˜€: ๐˜๐—ต๐—ฒ ๐—ข๐—ฝ๐—ฒ๐—ป ๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐—•๐—ฃ๐—ข ๐—ž๐—ถ๐—ฐ๐—ธ๐—ผ๐—ณ๐—ณ ๐—ฃ๐—ฎ๐—ฟ๐˜๐˜†, held over the weekend, The party featured live music, exciting prizes, and recognition for years of service.

Read the full story here: https://buff.ly/3X01n5l

#WeSpeakYourLanguage
#OABPOKickOff2025 #OABPOWanderlustBliss
Open Access BPO 2 days ago
๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€' ๐—ผ๐—ฝ๐—ถ๐—ป๐—ถ๐—ผ๐—ป๐˜€ ๐—ฎ๐—ฟ๐—ฒ๐—ป'๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐˜€๐˜‚๐—ด๐—ด๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€; ๐˜๐—ต๐—ฒ๐˜†'๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ ๐—ฟ๐—ผ๐—ฎ๐—ฑ๐—บ๐—ฎ๐—ฝ ๐˜๐—ผ ๐˜€๐˜‚๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€.

Customer insights greatly help brands keep buyers satisfied, happy, and loyal.
They're crucial for building lasting customer relationships and achieving sustainable business growth.

Check out what most customers want from brands: https://buff.ly/4asFdhw

----------
Our programs are meticulously designed by collaborating closely with our partners to ensure a heightened #CustomerExperience.

Contact our #CX experts today and let's unlock the true potential of your customers' voices.
https://buff.ly/40rbZLe

#WeSpeakYourLanguage
#CallCenterOutsourcing #CustomerSatisfaction
#CSat #CustomerService #CustomerSupport
Open Access BPO 5 days ago
๐——๐—ถ๐˜€๐—ฐ๐—ฟ๐—ถ๐—บ๐—ถ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—ต๐—ฎ๐—ฟ๐—ฎ๐˜€๐˜€๐—บ๐—ฒ๐—ป๐˜ ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ป๐—ผ ๐˜€๐—ฝ๐—ฎ๐—ฐ๐—ฒ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—บ๐—ผ๐—ฑ๐—ฒ๐—ฟ๐—ป ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ.
It's the brands' responsibility to address #diversity issues to ensure that their company culture is equitable towards all markets.

Here are helpful solutions for addressing workplace diversity challenges: https://buff.ly/40L1VxV

----------
For your global customers, only trust in a multilingual industry expert.
Learn more about our 24/7 multichannel solutions to speak your customers' language: https://buff.ly/3PNPWcJ

#WeSpeakYourLanghuage
#CulturalDiversity
Open Access BPO 8 days ago
Equip your #CustomerSupport reps with the essential resources to deliver exceptional #CX and foster customer loyalty.
Read our blog today: https://buff.ly/4hiESzW

----------
Contact us today and let's lay out a personalized #CustomerService program that addresses your needs and goals: https://buff.ly/3WPWn39

#WeSpeakYourLanguage
#CallCenterOutsourcing