Google I/O recap: What social media and digital marketing experts need to know

Julie Pearl Published on May 29, 2015

Google-IO-2015-logo-with-smartphone-laptop-tablet
Google I/O has been recently concluded, with loads of insights, announcements, and updates about all things online. If you missed the 17th annual software developers’ conference, here are the important bits that you need to know to keep your social media and digital marketing strategies ahead of the game.

Android M

Google used the recent event to unveil Android M, the next version of the OS, which will come with new features that give users better privacy, customization, and battery life for their devices. It comes with App Permissions, a simplified way of allowing an app to particular access to a gadget s feature. Android M will also allow developers to overlay custom features on apps through Chrome Custom Tabs. Another one of its features helps save battery life by putting a smartphone or tablet on “doze” mode when its motion sensor is stagnant.

Android Pay

Google-Android-on-smartphone-tablet--Google-Pay

The search engine giant announced partnership with mobile providers in its effort to expand Android Pay. Once pre-installed in new devices, users can authenticate payments and verify their identity using their fingerprint. The announcement regarding the expansion of Google s Android Pay should spur brands to update their m-commerce processes and mobile marketing moves.

Now On Tap

Google Now will make experiences more personalized and smart for its user through Now On Tap. This update aims to assist daily life by giving ready answers based on what s currently on your screen. For instance, if a certain restaurant is mentioned in a text message that you re reading, the feature Now On Tap will offer reservations or suggest an online menu for you.

Developer tools and more

Apart from new features and tools that would definitely be useful to social media and digital marketing brands everywhere, Google I/O also has a lot in store for developers.
First off, Cloud Messaging will be launched for iOS devices. This will allow users to subscribe to and get updates about topics that are relevant to them. New AdMob tools were also presented to measure engagement and app installs better. The Play Store, on the other hand, will reorganize the way search results are displayed, thus showing not just the most popular apps, but also relevant sections when a certain category, such as “music,” is entered.

OABPO-Julie Author
As one of Open Access BPO's content writers, Julie Pearl shares her BPO knowledge through her blog posts, research papers, and other resources. She writes about outsourcing news and call center management tips and insights.
Join us on facebook
Open Access BPO Yesterday
As we reflect on the year that has passed, we celebrate the successful collaborations and achievements made possible by the dedication of our partners and employees.

Open Access BPO extends heartfelt holiday greetings to each of you.
We wish you a season filled with joy, peace, and treasured memories with loved ones.

#WeSpeakYourLanguage
#HappyHolidays2024 #OABPOholidays
Open Access BPO Yesterday
Open Access BPO's strong partnership with Robinsons Land has been further solidified with the multilingual call center's recognition as 'Prime Occupier' at Robinsons Summit Center in Makati City.

This award underscores the successful collaboration between the two entities, demonstrating the value of creating mutually beneficial relationships within the business community.

Read all about this: https://buff.ly/3VQ7Qz4

#WeSpeakYourLanguage
#EmployeeExperience
Open Access BPO 4 days ago
Your #CustomerExperience team's accents can significantly influence the dynamics between your brand and customers.

Are these accents a valuable asset or a potential obstacle?

Let's delve deeper into this fascinating topic in our upcoming blog post: https://buff.ly/3VHd8Nc

----------
Partner with an #outsourcing firm that finds a way to leverage accents and multilingualism to deliver excellent #CX.

Outsource your business needs to Open Access BPO's expert team, supporting over 30 languages.

Contact us today. Let's start planning your ops: https://buff.ly/4gxT34x

#WeSpeakYourLanguage
#CustomerSupport #CSat
#CustomerSatisfaction
#OutsourcingCX
Open Access BPO 9 days ago
The holiday season is peak time for #ecommerce, bringing a surge in orders and a flood of customer inquiries.The pressure to deliver a successful holiday sale on them and on the brand is immense.

During this busiest of seasons, #CustomerSupport teams commonly find themselves stretched thin.

Without meticulous planning, unforeseen challenges can derail the entire strategy.
"Disasters" such as these: https://buff.ly/4fdD3TF

----------
Let a #CX expert manage your brand's #CustomerSupport challenges.

Contact us and let's develop a program for your specific needs, challenges, and budget:
https://buff.ly/49Amsbs

#WeSpeakYourLanguage
#CustomerService #CSat #CallCenters
#CustomerSatisfaction #Outsourcing
Open Access BPO 10 days ago
#NewsFlash
Robinsons Land, a leading developer in the Philippines, has awarded Open Access BPO Manila the Prime Occupier Award for its occupancy in Robinsons Summit Center in Ayala, Makati.

This award recognizes the multilingual call center’s excellence, particularly in its employee-centric design approach.

----------
𝘗𝘩𝘰𝘵𝘰 𝘴𝘩𝘰𝘸𝘴 𝘖𝘱𝘦𝘯 𝘈𝘤𝘤𝘦𝘴𝘴 𝘉𝘗𝘖'𝘴 𝘝𝘗 𝘑𝘰𝘺 𝘚𝘦𝘣𝘢𝘴𝘵𝘪𝘢𝘯 𝘱𝘳𝘰𝘶𝘥𝘭𝘺 𝘢𝘤𝘤𝘦𝘱𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘗𝘳𝘪𝘮𝘦 𝘖𝘤𝘤𝘶𝘱𝘪𝘦𝘳 𝘈𝘸𝘢𝘳𝘥 𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘦𝘥 𝘣𝘺 𝘙𝘰𝘣𝘪𝘯𝘴𝘰𝘯𝘴 𝘓𝘢𝘯𝘥.

𝘑𝘰𝘪𝘯𝘪𝘯𝘨 𝘩𝘦𝘳 𝘢𝘳𝘦 (𝘧𝘳𝘰𝘮 𝘭𝘦𝘧𝘵) 𝘓𝘦𝘰 𝘚𝘰𝘳𝘪𝘵𝘢, 𝘓𝘦𝘢𝘴𝘦 𝘋𝘪𝘳𝘦𝘤𝘵𝘰𝘳; 𝘑𝘗 𝘉𝘢𝘭𝘣𝘰𝘢, 𝘝𝘗-𝘓𝘦𝘢𝘴𝘪𝘯𝘨; 𝘑𝘦𝘳𝘪𝘤𝘩𝘰 𝘎𝘰, 𝘚𝘝𝘗 & 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘜𝘯𝘪𝘵 𝘎𝘦𝘯𝘦𝘳𝘢𝘭 𝘔𝘢𝘯𝘢𝘨𝘦𝘳; 𝘢𝘯𝘥 𝘔𝘺𝘣𝘦𝘭𝘭𝘦 𝘈𝘳𝘢𝘨𝘰𝘯-𝘎𝘰𝘉𝘪𝘰, 𝘚𝘝𝘗 - 𝘐𝘯𝘧𝘳𝘢𝘴𝘵𝘳𝘶𝘤𝘵𝘶𝘳𝘦 𝘢𝘯𝘥 𝘐𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘦𝘥 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵𝘴.

#WeSpeakYourLanguage
Open Access BPO 11 days ago
Open Access BPO has taken a significant step towards a brighter future for its employees and partners by introducing OACIS.

OACIS is the #outsourcing firm’s new coaching platform that provides personalized guidance and a structured coaching process.

It empowers team leaders to nurture the growth of their agents and cultivate a culture of excellence.

Curious to learn more about how OACIS is revolutionizing employee development at Open Access BPO?

Read more about it: https://buff.ly/3D66Y2K

----------
Open Access BPO is committed to continuous improvement, striving to deliver exceptional service to our partners and their customers.

Learn more about how we can help your business thrive, reach out to our team: OpenAccessBPO.com

#WeSpeakYourLanguage
#EmployeeManagement #SkillsTraining
#EmployeeExperience #TalentDevelopment