Which format is ahead of the digital marketing race?

OABPO Blog Team Published on December 15, 2014

Which-format-is-ahead-of-the-digital-marketing-race--Open-Access-BPO--digital-marketing-strategy
It s safe to say that the past half decade witnessed the rise of multi-platform advertising, as brands started embracing formats other than the traditional banner into their overall digital marketing strategy. Nowadays, we see ads and marketing gimmicks getting more interactive and personal as they deviate from static “Click Here” rectangular clickables redirecting to your site.


Rich media, videos, and mobile formats have indeed taken over, but this doesn t signify the demise of standard banners. Yes, the clickthrough rates they lure fail in comparison to the 267% more clicks that rich media brings nor the 77% more marketing budget allotted to mobile ads. Banners, like other forms of online ads, have their own magic and audience. You just have to know who they can tap and how they work. Let s take a side-by-side look at the four most popular digital marketing formats today to find out which would best suit the type of campaign you re launching.

Clickthrough rate

As pointed out above, rich media wins this phase for getting the most number (44%) of users to click, followed by video ads (39%), mobile (14%), and lastly, standard banners (12%).

 

Which-format-is-ahead-of-the-digital-marketing-race

Engagement

In terms of engagement, however, mobile ads and standard banners lead the race by getting clickers to stay by 14.10 and 10.38 seconds on average. They are followed by rich media (10.67) and video (8.26) formats.
Rich media again garners the highest average engagement time of 78.32 seconds for ads under the religion category and 17.98 under the home and garden industry. This is followed closely by the 17.61 average of parenting ads via mobile. Standard banners come in third at 15.99 and videos surprisingly finishes last with an average engagement time of only 13.59 seconds.

Industry

Numbers gathered by Adweek.com show which industries get the most (and least) clicks out of their multi-format ads:

  • Rich media – sports (highest); law and politics (lowest)
  • Video – society and celebrity (highest); shopping (lowest)
  • Mobile – law and politics (highest); personal finance (lowest)
  • Standard banner – law and politics (highest); automotive (lowest)

Real estate companies, on the other hand, should invest in rich media ads because of the 41.29% engagement rate this format gets. Standard banners get the most engagement (4.6%) from sports ads as well, while mobile best penetrates the audience of law and political parties at a 2.88% rate.Although it was said that many people don t spend that much time watching video ads, those who do are reportedly the most likely to buy the advertised good. Adweek stated that sports (86.26%), automotive (81.46), and alcohol (79.67%) brands would benefit greatly from video materials for the format s strong pull on these brands target markets.

Which-format-is-ahead-of-the-digital-marketing-race-

Basically, choosing the right format to publish your advertising and marketing materials on depends on the industry you belong in and the type of consumers you have. There s no harm in trying all platforms available today, as long as you carefully allot the right budget, attention, and strategy on your core formats and the supporting ones.

Join us on facebook
Open Access BPO 16 hours ago
Equip your #CustomerSupport reps with the essential resources to deliver exceptional #CX and foster customer loyalty.
Read our blog today: https://buff.ly/4hiESzW

----------
Contact us today and let's lay out a personalized #CustomerService program that addresses your needs and goals: https://buff.ly/3WPWn39

#WeSpeakYourLanguage
#CallCenterOutsourcing
Open Access BPO 17 hours ago
Your brand needs to maintain a consistent personality across the board--from advertising to #CustomerService.

But how do you keep that same brand voice when you outsource #CustomerSupport?

Here's how to ensure your brand voice always shines through: https://buff.ly/40jc2J0

----------
Experience the difference of a trusted partner.
Let Open Access BPO help you deliver exceptional #CustomerExperience that aligns perfectly with your brand's identity.

Partner with COMPANY for seamless and brand-aligned #CX #outsourcing.
Let's talk: https://buff.ly/3E705Pm

#WeSpeakYourLanguage
Open Access BPO 18 hours ago
Customer interactions require more than just professionalism.

𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗽𝗹𝗮𝘆𝘀 𝗮 𝗽𝗮𝗿𝘁 𝗶𝗻 𝗸𝗲𝗲𝗽𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗲𝗻𝗴𝗮𝗴𝗲𝗱 𝗮𝗻𝗱 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱.
Here's how #CallCenters value this aspect of #CustomerService: https://buff.ly/4aiU9ib

----------
Connect with an #outsourcing firm that can deeply connect with your customers: https://buff.ly/4gZuoWs

#WeSpeakYourLanguage
#CustomerExperience #CX
#CustomerSupport
Open Access BPO Yesterday
#CustomerExperience expectations are constantly evolving.
To stay ahead this 2025, your brand must proactively address emerging challenges and capitalize on the latest trends.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲 #𝗖𝗫 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻?
𝗙𝘂𝘁𝘂𝗿𝗲-𝗽𝗿𝗼𝗼𝗳 𝘆𝗼𝘂𝗿 𝗯𝗿𝗮𝗻𝗱'𝘀 𝗖𝗫 𝘁𝗼𝗱𝗮𝘆.

Join us as we explore the evolving customer landscape and anticipate their future needs: https://buff.ly/3E1CgIB

----------
Successfully navigating these evolving customer expectations often requires a strategic partnership with a competent outsourcer.

Contact us today to learn more about how Open Access BPO can help your brand deliver exceptional #CX: https://buff.ly/4jkQQep

#WeSpeakYourLanguage
#CustomerService #CallCenterOutsourcing
#OutsourcingCX #CustomerSupport
Open Access BPO Yesterday
Customer experiences shouldn't just be good – they should be unforgettable.
Your brand needs to leave a lasting mark on every interaction, turning satisfied customers into loyal advocates.

Want to know how? Read now: https://buff.ly/4g9ptRA

----------
Ready to experience the Open Access Difference?

Connect with our #CustomerExperience experts today at https://buff.ly/4g5teHT.
Let's build a relationship that lasts!

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction
Open Access BPO 5 days ago
Providing excellent #CustomerExperience is the best way to retain customers, ensure loyalty, and acquire new ones.

Good thing there are a lot of ways to ensure a pleasant #CX, such as these: https://buff.ly/40jRZu4

----------
Give your customers the best service they deserve.
Let's plan the best ways you can do that: https://buff.ly/40z6wTW

#WeSpeakYourLanguage
#CustomerService #CSAT #CallCenter
#outsourcing #CustomerSatisfaction