5 Questions That Will Tell You If Your Website Design Needs a Makeover

Alistair Roque Published on March 10, 2015

Your website is one of the most important tools you can use to build relationships with your current and prospective customers.

website design backend coding depiction

Every aspect of it, whether it’s your website design, subscription and order forms, or even your landing page pop-ups, must always spark a good impression to every visitor that comes across it to increase the chances of generating sales out of every site visit.

Just like any other marketing tool, however, website templates also need updating and refining to keep on impressing target audiences. There are many things to look at when assessing the need for a website makeover.

Here are five questions that can reveal whether your website needs expert redesigning or not.

  1. Is my website attracting traffic?

    website design optimized to increase site traffic

    The whole point of taking your business to the Internet is so your online customers can find you there. You want your website to generate as many quality visits as possible because every site visitor is considered a lead. Conversion happens if you get to keep them on your site and they purchase any of your products or sign up for your services.

    If you’ve been maintaining your site for quite some time now and you still don’t get enough traffic, something is not going well. Website design evaluation must include your website’s compatibility with your social media and digital marketing strategies. A website must promote shareability of content to achieve favorable organic traffic.

  2. Is my site mobile-friendly?

    website design optimized for mobile web businessman hands using smartphone

    With smartphones and other Internet-ready mobile devices, businesses must learn how to be flexible in presenting their brand to their target online audience. To ensure this, your website must have a responsive design that allows it to automatically change size and layout to accommodate viewing and navigation across different mobile devices and browsers.

  3. Does my website load fast?

    website design fast loading speeds

    Nothing can stop your customers from leaving your website if they find it outdated and slow. If you don’t want to lose impatient or busy viewers just because it took your web pages several minutes to load, you need to do something about it. Optimizing your website and its content, especially images, can help you prevent site visitors from becoming frustrated at your online platform’s usability and speed.

  4. Does my site look better than its competition?

    website design unique look cooler

    There’s a tough competition for viewership online. Even if you want to keep things simple and less creative on your online platform, your customers may have a different opinion. If a competing brand has a cooler and faster website, you can’t blame Internet users if they will choose it over yours. Try shopping online on your competitor’s website to see if there are things that you can add to your website to make it better.

  5. Have I updated my website design ever since its launch?

    website design expert holding paint roller

    Change is good especially if it means giving your website a stronger appeal to Internet users. Updating the look of your website regularly can ensure that you are keeping an eye on modern trends. You may want to make some big changes on your website’s layout every two to three years. Take note of recent developments, such as search engine optimization (SEO) updates, that you can take into consideration while you’re working on your website makeover.

    You may also opt to use website builders and design services with regularly updated features. These commonly match modern site visitors’ browsing behaviors to increase chances of conversions on-site.

Your website must always look its best to perform its marketing functions effectively. Every site visit must present a good opportunity for your customers to get to know your brand better.

Failure to make your website foster positive customer experience and easy online browsing will make you fall behind the competition. If you’re guilty of any of the signs above, then it’s time for you to give your website design a grand makeover.

Level up your customer experience and convert site visitors with Open Access BPO’s back office and knowledge process support solutions. We’ll set you up with a dedicated team of experts and a program that will address your brand’s needs. Reach out to our team today!

 

Read More

Join us on facebook
Open Access BPO 1 hour ago
Delivering exceptional #CustomerService through an outsourced #CallCenter hinges on a dedicated and motivated agent workforce.

However, the inherent pressures of this demanding role can lead to burnout, significantly impacting the quality of service your brand provides.

Here are key indicators that your #CustomerExperience team may be struggling: https://buff.ly/4jhS8qo

----------
Our processes ensure #EmployeeEngagement and development, supporting our agents to deliver exceptional service for your brand.

Get in touch with our team and learn how we can help your brand thrive: https://buff.ly/4hbt3vn

#WeSpeakYourLanguage
#Outsourcing #CustomerSupport
#CustomerSatisfaction #CSat
Open Access BPO 3 hours ago
#CustomerExperiences can be a minefield for brands, with many struggling to consistently deliver truly satisfying interactions.

But don't despair! A genuine apology can be the key to salvaging a situation and rebuilding trust.

See how a well-crafted apology can transform a negative experience into a positive one on our blog: https://buff.ly/4hf47Du

----------
Empathetic #CustomerService experts are invaluable in navigating these delicate situations.

Open Access BPO's #CustomerSupport teams are rigorously trained to go above and beyond, ensuring a seamless and positive experience for every customer.

Contact us today and let our experts show you the difference: https://buff.ly/4jbJE4b

#WeSpeakYourLanguage
#CallCenter #CX #OutsourcingCallCenter
#CustomerServiceCallCenter
Open Access BPO Yesterday
Multinational call center, Open Access BPO, demonstrated its commitment to social responsibility by organizing a community feeding program in Makati.

Read more: https://buff.ly/3C6GEVZ

The initiative, fully funded by the company, saw active participation from numerous Team OABPO Manila volunteers who dedicated their time and effort to prepare and distribute warm, nutritious meals to those in need.

From meal preparation to distribution, team members were actively involved in every stage of the program. This annual outreach program exemplifies Open Access BPO's dedication to making a positive impact on the community.

----------
Open Access BPO fosters a culture of giving back, empowering employees to make a positive impact.

Contact us to learn how these programs benefit our teams and strengthen our partnerships: OpenAccessBPO.com

#WeSpeakYourLanguage
#OABPOcares
Open Access BPO 5 days ago
The holiday season has always been an exciting and profitable time for #CallCenters.

Along with all its holiday activities, however, is a type of exhaustion that may affect your agents' performance even after the holiday season is over.

𝗛𝗲𝗿𝗲 𝗮𝗿𝗲 𝘀𝗼𝗺𝗲 𝘁𝗶𝗽𝘀 𝗳𝗼𝗿 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗰𝗮𝗹𝗹 𝗰𝗲𝗻𝘁𝗲𝗿 𝗮𝗴𝗲𝗻𝘁𝘀 𝗳𝗿𝗼𝗺 𝗳𝗲𝗲𝗹𝗶𝗻𝗴 𝗯𝘂𝗿𝗻𝘁 𝗼𝘂𝘁: https://buff.ly/4h5CjBp

----------
We build strategies that empower people with a culture of employee care, with opportunities to grow and thrive: https://buff.ly/4fRY2vq

#WeSpeakYourLanguage
#EmployeeManagement #CustomerExperience
#CX #CustomerSatisfaction #CSat
#CallCenterManagement #CompanyCulture
Open Access BPO 6 days ago
Open Access BPO continues to live up to its commitment to compassion by organizing a food drive for vulnerable members of the Makati City community.

Volunteers distributed free meals, ensuring that no one felt left out as the year 2024 drew to a close.

Learn more about this initiative here: https://buff.ly/3DLz8QZ

----------
Open Access BPO fosters a culture of giving back, empowering employees to make a positive impact.

Contact us to learn how these programs benefit our teams and strengthen our partnerships: OpenAccessBPO.com

#WeSpeakYourLanguage
#OABPOcares
Open Access BPO 8 days ago
China's robust economy attracts global businesses, making it an ideal market for expansion, especially in specific industries.

𝗜𝗳 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘁𝗼 𝗲𝘅𝗽𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝘆𝗼𝘂𝗿 𝗱𝗼𝗺𝗲𝘀𝘁𝗶𝗰 𝗯𝗼𝗿𝗱𝗲𝗿𝘀, 𝘁𝗵𝗲 #𝗖𝗵𝗶𝗻𝗲𝘀𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝘀 𝗮 𝗴𝗿𝗲𝗮𝘁 𝗰𝗵𝗼𝗶𝗰𝗲, 𝗲𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗹𝘆 𝗳𝗼𝗿 𝘁𝗵𝗲𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀: https://buff.ly/3BYtPx6

----------
Collaborate with a local outsourcing company in China, Taiwan, and the Philippines, where Chinese is spoken: https://buff.ly/4fTYlGo

Start growing your business and expand your global footprint with our multilingual solutions: https://buff.ly/40n01nd

#WeSpeakYourLanguage
#MultilingualOutsourcing