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Open Access BPO Yesterday
๐—ง๐—ต๐—ถ๐˜€ ๐—ช๐—ผ๐—ฟ๐—น๐—ฑ ๐—š๐—ฟ๐—ฎ๐˜๐—ถ๐˜๐˜‚๐—ฑ๐—ฒ ๐——๐—ฎ๐˜†, ๐—ผ๐˜‚๐—ฟ ๐˜๐—ฒ๐—ฎ๐—บ ๐—บ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€ ๐˜๐—ฎ๐—ธ๐—ฒ ๐—ฎ ๐—บ๐—ผ๐—บ๐—ฒ๐—ป๐˜ ๐˜๐—ผ ๐—ฒ๐˜…๐—ฝ๐—ฟ๐—ฒ๐˜€๐˜€ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ต๐—ฒ๐—ฎ๐—ฟ๐˜๐—ณ๐—ฒ๐—น๐˜ ๐˜๐—ต๐—ฎ๐—ป๐—ธ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜๐—ต๐—ฒ ๐—ฏ๐—น๐—ฒ๐˜€๐˜€๐—ถ๐—ป๐—ด๐˜€ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—น๐—ถ๐˜ƒ๐—ฒ๐˜€.

Let's take a moment to reflect on our own gratitude and share the love and appreciation we have for those around us.

We're especially grateful to our clients for being part of our journey. Your support has allowed us to grow and achieve our goals.
And we're incredibly thankful to our employees for being the heroes that keep us moving forward.

Let's raise a glass to gratitude and celebrate the amazing people who make our world go round.

#WeSpeakYourLanguage
#WorldGratitudeDay
Open Access BPO 3 days ago
๐—˜๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐—ฐ๐—ผ๐—ป๐˜€๐˜๐—ฎ๐—ป๐˜๐—น๐˜† ๐—ผ๐—ป ๐—ด๐˜‚๐—ฎ๐—ฟ๐—ฑ ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป๐˜€๐˜ ๐—ณ๐—ฟ๐—ฎ๐˜‚๐—ฑ๐˜€๐˜๐—ฒ๐—ฟ๐˜€. ๐—ช๐—ถ๐˜๐—ต ๐˜๐—ต๐—ฒ ๐˜€๐—ฎ๐—ณ๐—ฒ๐˜๐˜† ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐˜€ ๐—ต๐—ฎ๐—ป๐—ด๐—ถ๐—ป๐—ด ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ฏ๐—ฎ๐—น๐—ฎ๐—ป๐—ฐ๐—ฒ, ๐˜๐—ต๐—ฒ๐˜† ๐˜€๐—ต๐—ผ๐˜‚๐—น๐—ฑ ๐—ฏ๐—ฒ!

While internal security measures are crucial, there's strength in numbers.
Luckily, you don't have to face them alone.

#CallCenter outsourcing can be your secret weapon in the fight against these criminals.

Here's how #CallCenter outsourcing can be your reinforcement against these criminals: https://buff.ly/47waPBm

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Partner with an #outsourcing partner that keeps #InfoSec a top priority alongside great #CustomerExperience: https://buff.ly/3zB73tL

#WeSpeakYourLanguage
#CustomerSupport #DataSecurity
#outsourcing #FraudProtection #FraudDetection
Open Access BPO 3 days ago
๐—•๐˜† ๐—ฒ๐—ป๐˜๐—ฟ๐˜‚๐˜€๐˜๐—ถ๐—ป๐—ด ๐˜€๐—ฝ๐—ฒ๐—ฐ๐—ถ๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ๐—ฑ ๐˜๐—ฎ๐˜€๐—ธ๐˜€ ๐˜๐—ผ ๐—ถ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐˜† ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€, ๐˜†๐—ผ๐˜‚'๐—ฟ๐—ฒ ๐—ป๐—ผ๐˜ ๐—ท๐˜‚๐˜€๐˜ #๐—ผ๐˜‚๐˜๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ถ๐—ป๐—ด ๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ; ๐˜†๐—ผ๐˜‚'๐—ฟ๐—ฒ ๐—ถ๐—ป๐˜ƒ๐—ฒ๐˜€๐˜๐—ถ๐—ป๐—ด ๐—ถ๐—ป ๐—ฒ๐˜…๐—ฐ๐—ฒ๐—ฝ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น #๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ๐˜€.

Imagine the impact of satisfied customers. They become your brand's most powerful advocates, building trust and loyalty that lasts.

Let's have a look at the different ways #outsourcing can boost (not just earn) your customers' trust: https://buff.ly/3XLQRPE

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Open Access BPO's data-secure and hyper-customizable solutions and data security make us one of the most trustworthy partners around.

Contact us today and let's build you a winning #CX team: https://buff.ly/3zeN4kF

#WeSpeakYourLanguage
#CustomerService #CustomerExperience
Open Access BPO 4 days ago
The right outsourcing partner can help you overcome the challenges of being in a foreign marketplace.

Here's how your brand can benefits from a partnership with a reliable #outsourcing provider: https://buff.ly/3XNw52c

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Learn more about how our multilingual outsourcing services can help grow your business and expand your customer base: https://buff.ly/3XMl40Y

#WeSpeakYourLanguage
#CustomerSupport #MultilingualCallCenter
Open Access BPO 4 days ago
From improved customer satisfaction to increased market reach, #CallCenters play a crucial role in enhancing global brand presence.

But that's not all, our blog tells you a few more ways these call centers help brands grow: https://buff.ly/4epXmNE

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Learn more about how our multilingual #outsourcing services can help grow your business and expand your customer base: https://buff.ly/3XyIqpA

#WeSpeakYourLanguage
#CustomerSupport #MultilingualCallCenter
Open Access BPO 4 days ago
It's easy to assume that dips in your #CustomerService team's #productivity is because of laziness.
But be extra observant, because it could be an indication of a deeper concern: ๐—ฐ๐—ต๐—ฟ๐—ผ๐—ป๐—ถ๐—ฐ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ฝ๐—น๐—ฎ๐—ฐ๐—ฒ ๐—ฏ๐˜‚๐—ฟ๐—ป๐—ผ๐˜‚๐˜.

๐—•๐˜‚๐—ฟ๐—ป๐—ผ๐˜‚๐˜ ๐—ฐ๐—ฎ๐—ป ๐—น๐—ฒ๐—ฎ๐—ฑ ๐˜๐—ผ:
โ€ข low productivity
โ€ข high employee attrition
โ€ข tanking service levels

Here are indications that your #CustomerSupport agents are burning out (and some team management tips for handling them!): https://buff.ly/3zryjLh

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Go with the #outsourcing #BPO that cares for its teams: https://buff.ly/3Ztbce3

#WeSpeakYourLanguage
#EmployeeManagement