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OPEN ACCESS BPO @ IRCE 2013
THE WORLD'S LARGEST E-COMMERCE EVENT
CHICAGO, IL. JUNE 4-6, 2013.
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OUTSOURCING WITH MEASURABLE RESULTS
OFFSHORING TECHNICAL ASPECTS OF A FIRM’S OPERATIONS HAS BEEN KNOWN TO DECREASE COST BY 40 TO 60 PERCENT, IMPROVE QUALITY BY 3 TO 8 PERCENT, AND INCREASE PRODUCTIVITY BETWEEN 20 TO 150 PERCENT.
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CALL CENTER IN THE PHILIPPINES
THE PHILIPPINES IS THE MOST BUSINESS ENGLISH PROFICIENT COUNTRY IN THE WORLD, ACCORDING TO GLOBAL ENGLISH CORPORATION. IN FACT, 95 PERCENT OF FILIPINO CALL CENTER AGENTS ARE COLLEGE GRADUATES.
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OUTSOURCING TO THE PHILIPPINES
THE PHILIPPINES IS THE "TOP OUTSOURCING DESTINATION OF THE YEAR" FOR THE LAST THREE YEARS. IT IS THE ONLY ENGLISH SPEAKING COUNTRY IN ASIA.
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CUSTOMER SERVICE AND SUPPORT
86 PERCENT OF CONSUMERS HALT DEALS WITH COMPANIES BECAUSE OF UNFAVORABLE CUSTOMER EXPERIENCE. WE OFFER A PROVEN SYSTEM OF CUSTOMER SERVICE THAT WILL HELP YOU OBTAIN AND RETAIN CLIENTS.
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OPEN ACCESS BPO AT A GLANCE
CALIFORNIA-BASED OPEN ACCESS BPO PROVIDES OUTSOURCING SOLUTIONS TO SMALL AND MEDIUM ENTERPRISES AND FORTUNE 1000 COMPANIES. WITH STATE-OF-THE-ART TECHNOLOGY AND SECURE FACILITIES IN MAKATI, THE CENTRAL BUSINESS DISTRICT OF THE PHILIPPINES, WE PROVIDE SERVICES IN ENGLISH, SPANISH, JAPANESE, CHINESE, KOREAN, AND OTHER EUROPEAN LANGUAGES.
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